Operations Officer / Guest Experience Specialist

Company DescriptionSignature Aviation is a global leader in aviation hospitality, providing outstanding experiences and essential support services for business and private aviation guests. Operating a network of over 200 private aviation terminals in 27 countries across five continents, Signature Aviation plays a crucial role in connecting people worldwide. As the largest distributor of sustainable aviation fuel (SAF), the company is committed to environmental sustainability. With nearly 15 million square feet of carbon-neutral multiuse office and hangar space globally, Signature Aviation delivers unmatched benefits for guests who base their aircraft at its locations.Role DescriptionWe are seeking a full-time Operations Officer / Guest Experience Specialist to join our team in Athens. The ideal candidate will be responsible for ensuring smooth day-to-day operations, delivering exceptional guest experiences, and overseeing key aspects of operations management. Responsibilities include assisting guests with their travel needs, managing operational processes, ensuring compliance with safety and service standards, and handling communication with stakeholders. This position is on-site and plays a crucial role in supporting our clients' seamless operations and experience.QualificationsStrong Interpersonal and Communication Skills to effectively interact with guests, clients, and team membersProficiency in Operations Management, ensuring efficient and effective processesGood Analytical Skills for problem-solving and decision-makingAttention to detail and ability to adhere to safety and customer service standardsAbility to work in a fast-paced, team-oriented environmentPrior experience in the aviation, hospitality, or service industries is a plusHigh school diploma required; additional education or certification in a related field is an advantage