Operations Support Analyst

Job SummaryResponsible for the efficient, effective and accurate reconciliation and monitoring of all booked investments in the Finacle Wealth Management System.Ensures immediate closure of recon issues/items in order to fulfill the timely delivery of Statement of Accounts to Wealth clients.How will you contribute?Performs, prepares, & back-up checker functions of all Middle Office processes.Directly liaise with various WM product providers to facilitate daily reconciliation of done transactions.Calls the attention of the WM frontline for any incomplete, missing and incorrect transactions lodged in the Finacle Wealth Management System (FWMS).Attains client satisfaction by ensuring that statement of accounts, certification and bank confirmations are accurate & correct, regularly generated, no printing delays, and delivered to the client or authorized recipient no later than the required TAT.What will make you successful?College graduate, preferably business course.Experienced in doing reconciliation work & had exposure to customer serviceDecision-making skills. Has attention for details and sense of urgency. Excellent oral and written communication skills.