Opps Integrator

 Operations IntegratorPosition Title: Operations Integrator Department: Operations Location: Remote Reports To: Director of Operations / FounderExperience 5-10yearsRole OverviewThe Operations Integrator serves as the central link between leadership, internal teams, and operational systems. This role ensures that company processes run smoothly by aligning people, platforms, and workflows. The Operations Integrator transforms strategy into structured execution, streamlines daily operations, and provides clarity, accountability, and consistency across the organization.Key Responsibilities1. Process & Workflow ManagementDevelop, implement, and optimize end-to-end workflows across all departments.Identify inefficiencies and recommend process improvements.Maintain SOPs and ensure team adherence to operational standards.2. Team Coordination & CommunicationAct as the primary point of alignment between leadership and teams.Facilitate communication to ensure expectations, priorities, and KPIs are clear.Oversee cross-functional coordination to ensure timely execution of tasks and projects.3. Systems & Technology IntegrationManage the adoption and integration of platforms such as CRM systems, recruiting tools, communication software, and automation suites.Ensure proper onboarding, training, and usage of tools like Slack, Notion, RecruiterFlow, Instantly, Lemlist, GoHigh Level and project management platforms.Collaborate with tech teams to troubleshoot system issues and improve operational efficiency.4. Performance Tracking & ReportingEstablish KPIs and performance measurement dashboards.Monitor progress against goals and provide weekly/monthly reporting to leadership.Identify bottlenecks and propose data-driven solutions.5. Project ManagementLead the planning and execution of operational projects.Oversee timelines, deliverables, and follow-up actions.Ensure project outcomes align with company goals and client expectations.6. Onboarding & Training SupportSupport onboarding of new hires by providing operational training and system access.Ensure new staff understand processes, expectations, and resources.Identify training gaps and create improvement plans.7. Client & Stakeholder Support (As Needed)Assist with coordinating client-facing activities such as scheduling, communication, and documentation.Ensure smooth delivery of operational support for ongoing client projects.Required Skills & QualificationsStrong organizational and multitasking abilities.Excellent communication and stakeholder management skills.Experience with workflow development and process optimization.Proficiency with digital tools such as CRM/ATS systems, project management software, communication platforms, and automation tools.Analytical mindset with the ability to interpret data and create actionable insights.Ability to work in fast-paced environments and manage changing priorities.Preferred QualificationsExperience in operations, project management, or business administration.Exposure to recruitment, marketing, or tech-enabled service companies.Familiarity with automation tools (Zapier, Make), outreach platforms, and productivity suites.Success IndicatorsHigh operational efficiency and reduced bottlenecks.Clear, consistent communication across teams.Improved workflow adoption and tool utilization.On-time delivery of key projects and tasks.Enhanced team productivity and accountability.Communication Need excellent communication in English, preferred US AccentThe writing should be excellent.