Partner Program Ops IV (B2B Saas):25-06860

Primary Skills: Operations Expertise (Advanced), Partner Management (Expert), Data Analysis (Proficient), Communication (Expert), Process Automation (Advanced)Location: Atlanta GA ()Contract:W2Duration:9 monthsPay Range: $103/hr -$105/hr#LPJob SummaryThis position focuses on managing the entire partner lifecycle including onboarding, engagement, and offboarding in a B2B SaaS environment. The role requires collaboration with internal teams to establish compliance, tier benefits, and operational excellence to enhance partner satisfaction. You'll design scalable operations models, automate workflows, and develop strategies for partner growth while ensuring program health through KPIs and feedback translation into actionable improvements.Job RequirementsDesign and manage the end-to-end partner journey, ensuring system enablement and compliance.Develop and manage partner tier benefits, aligning them with strategic objectives.Oversee partner support and communication, establishing a Program Support Desk.Monitor and manage access fees, exemptions, and terms, supporting revenue recognition.Define program KPIs and health metrics, analyzing partner feedback for continuous improvement.Must Have SkillsProven experience in program operations or partner management.Strong ability to analyze process efficiency and drive data-driven decisions.Exceptional communicator with the capability to manage cross-functional team alignment.Industry Experience:Prior experience in a B2B SaaS environment is required.Familiarity with revenue operations, compliance, and lifecycle management best practices is highly desirable.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!