People Operations Associate

In 2018, Bitvavo launched the first version of its digital assets trading platform, to bridge the gap between traditional currencies and digital assets. By offering transparent fees, a wide range of assets and an easy to use platform, Bitvavo is making the currency of the future accessible for everyone.In two years' time, Bitvavo has established itself as the market leader in the Netherlands and one of the largest in Europe, with over one million users exchanging tens of billions of digital assets a year.Our team, located in Amsterdam, is looking for self-driven, talented people who can help make digital assets available for everyone.About The OpportunityAt Bitvavo, we believe great employee experiences drive high-performing teams and bold growth. As a People Operations Associate, you will help build a seamless and scalable employee journey by supporting the core processes that keep our people operations running effectively.You will play a key role across the employee lifecycle—from onboarding to offboarding—managing day-to-day HR administration, responding to employee queries with care, and contributing to cross-functional People projects.This opportunity is designed for candidates who are early in their HR career, as this level of experience best fits our current team setup. While we genuinely appreciate the interest of more experienced professionals, we will unfortunately not be able to consider profiles that exceed the scope of this role.What You Will Be DoingProvide support in handling HR queries across the employee lifecycle, including pre-onboarding, contracts, benefits, visa processes, leave administration and data changes, ensuring timely resolution within defined service level agreementsCollaborate with other members of the People Team to execute cyclical HR processes with a strong focus on employee experience and data integrityFacilitate a seamless onboarding experience by ensuring new hires receive the necessary resources and informationPartner with People Team colleagues, including People Business Partners and Talent Acquisition, to resolve employee questions and escalate issues when requiredEnsure data accuracy and contribute to monthly reporting and insights for People Business PartnersContribute to cross-functional projects based on areas of interest and development goals, such as performance and reward, culture, learning and development, process optimisation and organisational designWhat We Look ForYou are naturally collaborative and curious, with a strong desire to help others thrive. You take a proactive and positive approach to your work, consistently demonstrating ownership and care in everything you do. You understand that each detail matters and that every contribution supports a better employee experience.Minimum 1 year of relevant work experience in HR operations or HR administrationMinimum 1 year of experience working with Dutch labour law in a professional settingStrong knowledge of the employee lifecycle and HR administrative processes, with an affinity for process managementExcellent prioritisation and problem-solving skills, with the ability to manage multiple tasks while maintaining high accuracy and attention to detailFluency in English, both written and spokenNice to haveExperience using HRIS tools such as Personio, as well as ticketing systems like Zendesk or working with Employer of Record servicesExperience in finance, fintech, trading or tech environmentsAt Bitvavo, we believe that diverse perspectives drive innovation, foster creativity, and lead to better outcomes. We are committed to building a team that reflects the diversity of the communities we serve and creating an inclusive environment where everyone can thrive. We welcome applicants of all backgrounds, identities, and experiences. Regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. Join us and be part of a team that values and celebrates your unique contributions.Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.What We OfferAt Bitvavo, we believe in attracting, motivating and retaining talented people through market-competitive offerings that go beyond compensation alone. To learn more about our total rewards package and the benefits we offer, visit our Life at Bitvavo page.