Personal Assistant MMH251113-7

Role PurposeProvide an effective and efficient administrative, secretarial and operational assistant function to support the manager and department.RequirementsExperience and QualificationGrade 12 or Equivalent.Relevant Qualification in Project management or Offcice Administration.Advanced Skills in MS Office Computer, i.e., Outlook, Powerpoint, Word and Excel.Minute/ Action Taking.3 Years' relevant experience.Experience in assisting Senior Managers will be an advantage. Duties and ResponsibilitiesThe Incumbent Will Be Responsible For The FollowingSupport diary management activities in order to effectively schedule appointments.Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.Pro-actively screen incoming calls, correspondence and respond independently where possible.Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings.Support the flow of information within the manager’s office, ensuring that matters requiring their personal attention are handled speedily.Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes.Order and control office supplies.Accurately escalate client complaints and queries to the relevant department in claims and retentions.Ensure files are kept in order and easily accessible.Collate, compile and distribute documents to the required standards within defined time-frames.Attend to ad hoc personal matters.Manage all claims and retentions project successfully through following up on existing projects, drawing up project plans, document project and monitor them to ensure timely delivery.Build and maintain relationships with clients and internal and external stakeholders.Contribute to the process of developing client service standards in order to ensure clients receive clear and accurate information and are kept informed at all times.Make recommendations to improve client service and fair treatment of clients within area of responsibility.Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.Positively influence and manage change and offer specialist support where required.Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.Take ownership for driving career developmentControl and check expense claims for authorisation. Prepare and check invoices and arrange for payments.Identify solutions to enhance cost effectiveness and increase operational efficiency.Manage financial and other company resources under your control with due respect.As an applicant, please verify the legitimacy of this job advert on our company career page.-289468363