(PKT) Administration Assistant

Job DescriptionThe role:We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Support Manager. Comprehensive onboarding and support will be provided.Your responsibilities include:All functions of the client experience at Pepper KidsHandling any client concerns & complaintsDaily email management, opening, forwarding, actioning, and filing as requiredAnswering phone calls and scheduling appointmentsManaging bookings and cancellationsDocument managementManaging client and staff queries and concerns in collaboration with the Clinic ManagerData input and maintenance for our practice management softwareOther ad hoc tasks as requiredThe hours:⏳Monday to Thursday 7.45am to 4.45pm & Friday 7.45-12.45pmAbout us:Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology.Benefits:✅ Registered NDIS provider Supportive environment - teamwork, working in a team of 3, that make up Client Support ServicesPaid Parental Leave - up to 12 weeks EPA (Employee Assistance Program) Career Growth - Stand-out performers have the opportunity for career advancement with Pepper Kids Fitness Passport What you will need to join the team:We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential.To be considered for the position, you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following:Great attention to detailGreat attitude towards customer service and presentationIntermediate Microsoft Office/Google Workspace skillsAbility to prioritise tasksEnergetic, flexible and independentUnderstanding and respect of cultural diversity and differing abilitiesAssertive and patient communicatorCommitted to learning and implementing new skillsCapable of working alone and as a valued team memberCommitted to advancing the lives of people with disabilitiesIn short, a people’s champion and a wizard at getting tasks doneIf this is you, then feel free to apply directly to careers@pepperkidstherapy.com.au or apply via Seek.Or contact Therise Davis - 07 3667-7909QualificationsGoogle PlatformAdditional InformationYou are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.