Porter

THE NOMAD WAYHospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.Welcome to NoMad LondonOverview Of RoleA Linen Porter manages the collection, sorting, and delivery of clean and soiled linens. They ensure linen stocks are maintained and report any issues with inventory. Responsibilities include operating laundry equipment, adhering to hygiene standards, and coordinating with housekeeping to meet luxury standards. Attention to detail, organization, and efficient time management are key to maintaining high service levels.ExpectationsThe Linen Porter is expected to:Collect, sort, and deliver clean and soiled linens to appropriate areas.Monitor linen inventory levels and report shortages or damage.Inspect linens for cleanliness, wear, and damage before distribution.Maintain a well-organized linen storage area.Follow health and safety standards and departmental procedures.Coordinate with housekeeping and other departments for efficient linen handling.Operate and maintain laundry and linen handling equipment properly.Address and resolve any linen-related issues or special requests from guests.Be professional at all the timesBe a positive ambassador of The NoMad throughout your professional career with us. Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook. To role model The NoMad values and bringing them to life through each and every interaction.Main Duties & ResponsibilitiesThe main responsibilities of the Linen Porter are summarised as below; however, the list is not exhaustive:Support the Housekeeping Management team with a range of duties including the distribution of linen and other products throughout the hotelAssist with the general cleaning of guest areas ensuring that they are clean, free of refuse, well maintained and staged appropriatelyUpkeep and general presentation of guest corridors, linen cupboards and back of house service areasCarry out inventory of linen, goods, and equipmentTake note of missing supplies and notify the Housekeeping Management immediately if any discrepancies have been foundReplenish the Room Attendant cupboard on a regular basisDeliver Guest request items to the rooms as per Hotel Procedure.Check all goods received against the order made, report immediately to the Housekeeping Management if there are any discrepancy Ensure all the goods are stored following FIFO and health and safety regulations Clean equipment after each usePerform regular deep cleaning of all areas of hotel as instructedTo perform any additional task required as per business needs.Perform all duties with care towards our guests always ensuring upmost guest satisfaction.Interact with guests in a caring respective and positive manner. To always follow H&S and Standard Operating Procedures. What We Offer£750 Refer a Friend Scheme50% Employee discount in F&B outletsPension SchemeComplimentary family meal and quality coffee/hot drinks whilst on dutyGrowing team with great training and progression opportunityPaid break and annual leaveGood work/life balance WagestreamYour birthday off (paid) after one year of serviceHotel discountPrivate Health CareExperience Stay - Breakfast included5 days of paid sick leave for every rolling 12 months Additional holiday for each completed year of service£20 Uber ride when finishing after 1amPlease note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.