Product Designer (UX/UI)

Who We AreWe are a rapidly growing, B Corp-certified Corporate Services Group, led by a visionary founder and CEO. Committed to the highest standards of social and environmental performance, accountability, and transparency, we create sustainable value for our clients, employees, and the wider community.With a customer base exceeding 500,000 and consistent year-on-year growth of 20%, we are redefining the business services landscape. From company formation and legal support to accountancy services and virtual offices, we provide end-to-end solutions that enable businesses to start, scale, and succeed. Profitable, innovative, and relentlessly client-focused, we are on a mission to support modern businesses with purpose and impact. We are looking for talented, motivated individuals who are inspired to contribute to a purpose-driven, high-performing organisation.Job SummaryWe’re looking for a collaborative and detail-oriented Product Designer who’s passionate about crafting intuitive, user-centered experiences. You’ll play a key role in designing innovative products that balance user needs with business goals, contributing to the evolution of our design system and ensuring consistency across our product suite.As a thoughtful problem solver, you’ll work independently and cross-functionally—partnering with product managers, engineers, marketing, and compliance—to translate requirements into elegant design solutions. You’ll use data, user insights, and testing to inform your work, while proactively QA’ing builds and iterating based on feedback.This is a hands-on role in a fast-paced environment where strong communication, ownership, and a deep empathy for users are essential. If you’re excited about shaping impactful digital experiences and refining design from concept to execution, we’d love to hear from you.🎯 What You’ll Own & LeadContribute to and maintain the design system for consistency across the product suite.Iterate on designs based on feedback, analytics, and user insights.Maintain consistency in branding, UI components, flows, accessibility, usability.Able to work with product to translate requirements into clear, user-friendly design solutionsCreate prototypes and high-fidelity designs using FigmaIndependently QA production builds and share results with developersCritique design decisions and share feedback with other designersEnsure that UX is embedded in end-to-end experience, validate prototypes, ensure usability and coherence.Partner closely with Product Managers, engineers, marketing, compliance to ensure design feasibility, performance, and alignment with business goals.Run user research, usability testing, and feedback loops (qualitative and quantitative).Ensure UX metrics (drop-off, conversion, satisfaction) are tracked, improved, and tied to product goals.📚 What You Bring To The TableExtensive UX & UI experienceCompetent user of Figma, able to demonstrate developer-ready files in a portfolio viewStrong portfolio across web, mobile, SaaS / enterprise, and platform-level design.Experience building or maintaining design systems.Must have worked within a startup or scaleup environment and be comfortable with changing requirements and a fast paceMust have experience working with MCP serversExcellent cross-functional communication, ability to influence engineering, product, marketing.Familiarity with compliance / regulatory / security constraints in product designStrong analytical mindset, comfortable with A/B, metrics, funnel flows, user research.🌍 Who You’ll Be Working WithYou’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are predominantly based in our Covent Garden, London office. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.Equal Opportunities1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.