Product Manager/Presales (Gen AI)

Key Responsibilities:Product Management1.Market Research & Competitor AnalysisConduct ongoing research on market competitors, tracking trends, opportunities, strengths, and weaknesses.Maintain and update competitor comparison frameworks to guide product strategy.Assess and determine potential collaborations / partnerships2.Product Roadmap & Development AlignmentGather feedback from sales, tech, and business teams to refine product roadmap priorities.Collaborate with the engineering team to track product development progress, resolve blockers, manage and ensure delivery aligns with timelines and market needs.Align with engineering team to migrate to new platform3.Product Rollout & Tools EvaluationExplore tools and technologies to enhance product rollout, adoption, and operational efficiency.Recommend improvements to strengthen user experience and product functionality.4.Product Demonstrations & EnablementReview and refine product demos in collaboration with sales and tech teams to ensure accuracy and impact.Ensure demos highlight product capabilities in alignment with market positioning and customer use cases.Pre-Sales & Client Engagement1.Client Engagement & Requirement GatheringLead pre-sales discussions to understand client needs, clarify requirements, and set the foundation for long-term partnerships.Document detailed client requirements for proposals and smooth handover to Customer Success and Service Delivery.2.Proposal & Solution DevelopmentCreate tailored solution overviews, workflows, and technical specifications.Collaborate with internal teams to design scalable solutions including functional specs, implementation plans, success factors, and dependencies.Standardize proposals, documents and sales collateral for the purpose of sales support.3.Product Demonstrations & PresentationsDeliver compelling demos and presentations, contextualized to client challenges, goals, and industry standards.Confidently articulate product value propositions and differentiation in competitive landscapes.4.Pre-to-Post Sales SupportHandover / Partner with Customer Success / delivery teams to ensure client commitments and expectations are translated into actionable onboarding / delivery plans.Support early onboarding stages by providing technical background and clarifying proposed solutions.Re-engage with clients to understand new or potential functional scope for any new product functionalities which may need to be incorporated intoproduct roadmap alongside Customer Success.Qualifications:Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.3+ years of experience in a pre-sales, solution consulting, product manager/management or technical sales role.Strong understanding of software development, IT systems, and business process workflows.Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.Experience working with cross-functional teams to deliver tailored solutions.Ability to work independently while collaborating effectively with sales, product development, and service delivery teams.Personality: Sense of ownership, responsibility, logical thinking, and effective planning, being proactive, details-oriented, and as a team player, also being firm and persuasive, and being honest. Good email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.Language: Proficient in English and Mandarin (Verbal and written)Able to communicate in Malaysian is a plusIT Literacy: Microsoft office suite, Google functionalities, Jira, Confluence, Figma, or product analytics platforms is a plus.