Product Officer - Global Banking

Your RoleThe Product Officer supports the Global Banking Product Manager in managing the Global Banking or Cash Management products and services from conceptualization, feasibility evaluation, development, roll-out, post-launch, periodic evaluation and product re-design, as needed. The incumbent contributes in growing the revenue and building up volume of GB/CMS products through developing and implementing programs and initiatives. Additionally, provide assistance in reviewing and evaluating of existing policies/procedures. How You Can Contribute1. Support Management of Global Banking or Cash Management Products & ServicesMonitor product performance, volume trends, customer feedback Track internal/external product changes and regulatory/industry updatesCoordinate implementation of enhancements, system fixes, and process improvements2. Assist in Product Launches i.e. enhancements, new products, platformsAssist in planning, coordination, UAT, readiness checksSupport communications to internal stakeholdersCoordinate rollout requirements with Sales / Operations / IT3. Support Business Linkage and Cross-Selling InitiativesCoordinate with GB/CMS Sales, Relationship Manager's, Operations, branches and other units to support product cross-sellingGather product-related needs across segmentsShare product information and client insights4. Market / Customer / Competitor Insight DevelopmentConduct segmentation, pricing, and product benchmarkingCollect client needs and market intelligence via Sales, branches, OUsSupport feedback analysis for continuous improvement5. Product Governance, Documentation & ComplianceAssist in maintaining and updating e-SPI, manuals, guidelines, approvalsHelp ensure adherence to regulatory and internal governance requirementSupport product risk reviews & documentation6. Application & System Support for GB/CMS ProductsAssist in validating that GB/CMS systems perform per agreed specsSupport incident logging, issue tracking & resolution coordinationParticipate in testing and change request activities7. Sales Support & Marketing CoordinationAssist Sales with sales kits, FAQs, client presentationsCoordinate with marketing for materials/collateralTrack feedback on product materials & customer messagingYour ProfileMust have a Bachelor’s Degree in any-business related course At least 3 years of relevant field experience in Banking or Financial Institution In-depth understanding of Global Banking/Cash Management products and services is preferredWith presentation, sales and technical-related experience