Program Manager

Position: Program Manager – Academic Excellence TeamDepartment: Academics Location: Noida Type: Full-timeAbout the Role:We are looking for a proactive and data-driven Program Manager to join our Academic Excellence Team. The ideal candidate will play a pivotal role in enhancing academic operations, faculty growth, and overall learning outcomes. This role involves improving existing academic systems, driving automation, and creating data visibility through dashboards — ensuring our academic delivery remains efficient, innovative, and impactful.Key Responsibilities:1. Academic Process EnhancementImprove existing systems like faculty feedback, class ratings, and academic content tracking.Design frameworks to collect, analyze, and act upon academic and student feedback.Ensure timely availability and quality of academic content across subjects and batches.2. Process Automation & OptimizationIdentify repetitive academic and operational tasks and automate them to improve turnaround time and accuracy.Collaborate with internal tech and data teams to develop efficient workflows and tracking tools.3. Faculty Growth & DevelopmentDesign and implement programs that help faculties grow as educators and content creators.Conduct sessions, training, and initiatives to enhance teaching methodology, delivery, and digital presence.Facilitate inter-faculty learning, peer reviews, and content creation opportunities.4. Data & Dashboard ManagementBuild performance dashboards for task visibility, academic progress, and feedback trends.Generate actionable insights from academic and operational data to guide decision-making.5. Cross-Functional CoordinationWork closely with Academic, Content, Product, and Operations teams to align academic goals.Ensure smooth communication, timely reporting, and high ownership across ongoing projects.Preferred Skills & Qualifications:Bachelor’s or Master’s degree in Engineering, Education, or Management.2–5 years of experience in academic operations, program management, or process optimization (EdTech experience preferred).Strong analytical and problem-solving skills.Proficiency in Google Sheets, Excel, and dashboarding tools (e.g., Data Studio, Power BI, Tableau).Good understanding of academic delivery and faculty management.Excellent communication and stakeholder management skills.