Programs Coordinator, Training and Technical Assistance

Organizational DescriptionThe Association of Asian Pacific Community Health Organizations (AAPCHO) was formed in 1987 by community health centers primarily serving medically underserved Asian Americans (AAs), Native Hawaiians, and Pacific Islanders (NH/PIs). The goal of these organizations was to create a national voice to advocate for the unique and varied health needs of AA and NH/PI communities and the community health providers that serve those needs.AAPCHO’s mission is dedicated to promoting advocacy, collaboration, and leadership that improves the health status and access of AAs and NH/PIs within the United States, its territories, and freely associated states. Our vision is to be a national leader and critical voice for AA and NH/PI community health centers and consumers, ensuring that our communities have better access to affordable, high quality, and culturally and linguistically proficient health care.Our ValuesThe following shared values underlie every aspect of AAPCHO and its member health centers’ functions and operations:Health care is a right not a privilege - All people must have access to affordable quality care, regardless of language, culture, status, and ability to pay. No one is turned away due to inability to pay and our services and policies are designed to eliminate barriers and provide access to all.Wellness - Health is much more than the absence of disease. It includes physical, mental and spiritual well-being for individuals, families and communities. We acknowledge and respect different definitions of wellness and health within our communities.Community Accountability and Empowerment - Communities are the experts on their own health and essential participants in the health of their communities, families and selves. Our services and programs are informed by and responsive to community voices.Differences as Strength - AA and NH/PI communities are rich in a variety of language, cultural heritage, spirituality, history, experience, health beliefs and practices. Many have undergone the hardships of war, colonization, poverty, or moving to a foreign land. We honor and value the strengths of every culture and individual.Collaboration Among Communities of Color – Communities of color share a history of disparities and exclusion as well as a common interest in health and health care parity. Through collaboration, we learn from each other and grow stronger, while overcoming distrust and divisions that are fostered by competition for limited resources.Position DetailsPosition: Programs Coordinator, Training and Technical AssistanceDepartment: Programs and Services, Health Care TransformationReports To: Associate Director, Health Care TransformationLocation: Remote (Preferred: AR, CA, CO, DC, FL, GA, HI, IL, MA, MI, MT, NY, OH, OR, TX, VA, WI)Position/RoleThe Programs Coordinator, Training and Technical Assistance (Programs Coordinator) reports to the Associate Director, Health Care Transformation. They will also work closely with the Program Managers, Associate Directors, and Director of Programs; other members of the Programs and Research team; and the Development and Public Affairs team.The Programs Coordinator will support AAPCHO’s training and technical assistance (T/TA) activities. Additionally, the Programs Coordinator will help streamline the cross-programs T/TA offerings based on AAPCHO’s Board priority areas for members and strategic plan for health centers as well as partnering organizations in the continental U.S., Hawai’i, and the U.S.-Affiliated Pacific Islands.The Programs Coordinator will work closely with the Associate Director, Health Care Transformation to help develop, coordinate, and implement AAPCHO’s T/TA activities to strengthen the capacity of community health centers and, in particular AA- and NH/PI-serving health centers and community- based organizations that partner with health centers. Occasional travel will be required.This position is expected to conclude on June 30, 2026 with a potential opportunity for continuation depending on the availability of grant resources.The primary responsibilities of the Programs Coordinator are as follows: Administrative: (45%) Coordinate administrative functions related to program areas including, but not limited to the cooperative agreement with the Health Resource & Services Administration (HRSA) Bureau of Primary Health Care (BPHC).Provide communication to team members regarding timeline and status of the projects and activities from the HRSA BPHC National Training and Technical Assistance Partner (NTTAP) work plan. Organize membership and partnership meetings, including meeting agenda development, attendee confirmations, and video conference management.Document detailed minutes for meetings and track action items for internal teams.Review and provide feedback on all draft materials.Utilize and create templates for webinars, communities of practice, learning collaboratives, asynchronous learning modules, and other curricula tools.Manage program files and documents through various online file storage including but not limited to Google Drive and Dropbox.May be asked to cover special assignments, grant activities, and program-related administrative duties as requested by the Director of Programs. Programmatic and Project Coordination: (35%) Assist with the standardization, administrative functions, development, implementation, and follow-up of training and technical assistance scopes of services across multiple grants. Act as support on at least 6 activities in the NTTAP work plan.Support in-person and online training events (e.g., national conferences, meetings, trainings) in accordance with AAPCHO’s technical assistance project goals and areas of content expertise, including email communication to coordinate activities among multiple partners and calendaring activities, coordination of logistics for travel and speakers.Track, analyze, and respond to technical assistance requests. Coordinate the maintenance of AAPCHO’s technical assistance project pages and resources on the website. Stay abreast of partner best practices and continually propose improvements to increase partnerships and advance the partner experience.Other duties as requested by the Associate Director, Health Care Transformation. Communications and Advocacy: (15%) Ensure regular communication with partners and AAPCHO staff to ensure progress and ongoing identification of training and technical assistance needs.Support with the development of publication materials and resources for T/TA designed for and with input from health center audiences. This may include blogs, briefs, info-graphics, case studies, and other training tools/supports. Support onsite and online training events to health centers, Primary Care Associations , Health Center Control Networks, and community-based organizations in accordance with AAPCHO’s technical assistance project goals and areas of content expertise, including email communication to coordinate activities among multiple partners, 3-6-month evaluation requests for trainees, and calendaring activities. Coordinate and manage relationships with the AAPCHO internal team and partners.Cultivate relationships and maintain consistent communication with subcontractors, consultants, partners, and other key stakeholders, in collaboration with the Associate Director, Health Care Transformation and other staff.Gain knowledge of member relationships and maintain working knowledge of key contacts.General Agency (5%) Foster an environment that promotes trust and cooperation amongst staff, management, and clients. Attend staff, management, and program meetings, and staff retreats. Participate in agency functional teams and ad-hoc committees. Actively participate in planning agency-wide activities such as retreats, volunteer activities, holidays, and other events. Represent AAPCHO in meetings and conferences, as appropriate. Provide logistical support on project activities as needed. Other duties as requested by the Director of Programs, Health Care Transformation. QualificationsRequired:Bachelor’s Degree or equivalent combination of relevant experience and training – public health, community health, public administration, or health-related field preferred. Motivated, organized, resourceful, and flexible individual with ability to multitask and creatively problem solve.Fast learner and comfortable working individually, and as a team member, in a fast-paced and rapidly changing environment with competing priorities.Possess excellent interpersonal skills, and written and verbal communications skills. Detail-oriented with ability to assess, prioritize, and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality.Must support and demonstrate ability to implement the mission and goals of AAPCHO. PreferredKnowledgeable about AA and NH/PI community health issues.Proficiency with MacOS, MS Office, Zoom, and Google Suite (Google Drive, Google Documents, Google Sheets, Google Slides), and able to learn other platforms quickly. Knowledge of community health centers and/or community-based organizations’ mission and values, and services for underserved communities. Application ProceduresInterviews will be granted on a rolling basis according to the qualifications of the applicant.AAPCHO strives to provide accommodations for candidates. If you would like to request accommodations or have questions/concerns, please email Susan Oudommahavanh at HR@aapcho.org as soon as possible, Subject Line: Programs Coordinator. AAPCHO will do its best to provide reasonable accommodations.AAPCHO is an equal opportunity employer and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.The Pay Range For This Role Is25 - 33 USD per hour(Remote)