Public Engagement Coordinator of Public and Continuing Education

Position OverviewThe Public Engagement Coordinator is a critical operational role within PE/CE, focused on driving the success of school-facing programs and ensuring seamless collaboration across internal teams and external partners. This role owns the end-to-end management of the School Engagement Program (SEP) and School-Based Training Programs. The responsibilities include contract management, stakeholder coordination, and administrative support. The coordinator acts as a bridge between the department, partner schools, and internal teams, while supporting the PE/CE Director and Program Leads to deliver high-quality educational experiences. Additionally, the coordinator supports departmental initiatives and ad hoc tasks as required.Department: Public and Continuing Education （PE/CE）Reports To: Director of Public and Continuing Education （Direct Report）Work Schedule: Monday-Friday （core hours）; occasional weekends （for program support） and travel （as business needs arise）Key ResponsibilitiesProgram ManagementOn-Campus SEP Oversight of on-campus SEP, ensuring the program delivery aligns with PE/CE’s quality standards.Collaborate with internal departments to finalize and confirm program dates, lesson schedules, and resource allocation.Manage the booking and utilization of the facilities for on-campus SEP activities, resolving logistical conflicts proactively.Lead end-to-end contract management for off-campus SEP (review, execution, and tracking), ensuring compliance with organizational policies.Off-Campus SEP Serve as the primary liaison with external partner schools for off-campus SEP, maintaining regular communication to address needs and feedback.Lead end-to-end contract management for off-campus SEP (review, execution, and tracking), ensuring compliance with organizational policies.Coordinate with SEP teachers and performers to confirm details (lesson plans, materials, travel arrangements) and resolve on-site issues.School-based Training ProgramsManage school-based training programs, including schedule alignment with school administrators and teaching teams.Liaise with the Government Affairs team to ensure school-based training programs have compliance with local education policies and regulatory requirements.Monitor program progress and collect feedback from schools/teachers to identify optimization opportunities.Cross-Functional CollaborationPartner closely with PC Admissions and PE Admissions teams to align engagement activities with enrollment objectives.Attend cross-departmental meetings to share program updates and coordinate support for joint initiatives.Collaborate with PE/CE Program Leads to integrate program needs into departmental plans and budgets.Administrative & Operational SupportAct as liaison to Human Resources (HR), including managing payroll processing for program-related staff (e.g., part-time teachers) to ensure timely and accurate payments, and oversee onboarding process of new part-time teachers.Support the PE/CE Director with ad hoc tasks (reporting, meeting coordination, event logistics, budgeting, meeting minutes) as assigned.Maintain organized records of contracts, program schedules, and stakeholder communications for easy retrieval.RequirementsExperience2+ years of professional experience in music/arts training programs, educational program management, or related fields.Demonstrated project management experience (e.g., overseeing program timelines, coordinating cross-stakeholder initiatives).Familiarity with contract management or administrative coordination in an educational or cultural institution is a plus.SkillsFluent in both English and Mandarin （written and verbal）, with the ability to communicate effectively with bilingual stakeholders.Strong organizational and analytical skills, with a track record of managing multiple tasks in a fast-paced environment.Proficiency in administrative tools (e.g., Excel, PPT) and ability to maintain detailed records.AttributesService-oriented team player, committed to building positive relationships with internal teams and external partners.Adaptable to changing priorities, with a proactive approach to solving logistical or stakeholder-related challenges.Detail-oriented, especially in contract management and schedule coordination to avoid errors.