QA Analyst

About The CompanyKeeper Security is a leading cybersecurity company dedicated to transforming digital security for individuals and organizations worldwide. With a commitment to innovation and user-centric solutions, Keeper offers an array of products built on zero-trust and zero-knowledge security principles. Its flagship platform provides comprehensive password management, secrets management, privileged access, secure remote access, and encrypted messaging services. Trusted by millions across over 120 countries and available in 21 languages, Keeper Security continues to set industry standards for security, usability, and scalability. The company's solutions seamlessly integrate with diverse technology stacks and identity management systems, ensuring robust protection and compliance for enterprise clients and individual users alike.About The RoleKeeper Security is seeking a detail-oriented and highly motivated QA Analyst to join our Browser Extension team. This remote position offers the flexibility of working from anywhere, with the option for a hybrid schedule for candidates located in El Dorado Hills, CA, or Chicago, IL metro areas. As a QA Analyst, you will be instrumental in maintaining the high quality standards of Keeper’s browser extensions across multiple platforms, including Chrome, Firefox, Edge, and Safari. Your primary responsibilities will involve testing the functionality, usability, and security of these extensions to ensure an optimal user experience. Collaborating closely with developers, product managers, and other QA team members, you will identify, document, and resolve defects while continuously refining testing processes to enhance product reliability and security. This role requires a strong understanding of web technologies, browser environments, and testing methodologies, making it ideal for professionals passionate about cybersecurity and quality assurance.QualificationsExperience with manual testing of browser extensions or web applicationsFamiliarity with web technologies including HTML, CSS, JavaScript, and browser APIsStrong understanding of browser environments and compatibility (Chrome, Firefox, Safari, Edge)Knowledge of browser-specific testing tools and debugging techniques (e.g., Chrome Developer Tools)Ability to write detailed, reproducible bug reports and manage them effectively through JiraExcellent communication skills and ability to collaborate across cross-functional teamsBasic understanding of security best practices related to browser extensions and web applicationsEligibility to work in the U.S. as a U.S. Person (U.S. citizen or lawful permanent resident)ResponsibilitiesConduct manual and automated testing of Keeper’s browser extensions across multiple platforms to ensure full functionality and performanceTest core features, user interface/user experience, security protocols, and compatibility with web applications and integrated toolsCreate, manage, and execute comprehensive test cases based on product requirements and user storiesCollaborate with development teams to understand new features, functionality, and technical requirements, ensuring thorough test coverageIdentify, document, and track defects in Jira, providing clear and actionable feedback for resolutionPerform cross-browser and cross-platform testing to guarantee consistent behavior and performance standardsAssist in troubleshooting customer-reported issues, replicating problems, and working with teams to implement solutionsTest new releases and updates to verify they do not negatively impact existing functionality or user experienceContinuously evaluate and improve QA processes to enhance testing efficiency, effectiveness, and quality standardsBenefitsMedical, Dental & Vision insurance, inclusive of domestic partnershipsEmployer-paid Life Insurance and optional supplemental life coverage for employees, spouses, and childrenVoluntary Short and Long-Term Disability Insurance401(k) retirement plans with Roth and Traditional optionsGenerous paid time off, including paid Bereavement and Jury Duty leaveAbove-market annual performance bonusesEqual OpportunityKeeper Security is an equal opportunity employer and actively participates in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, sexual orientation, disability, or background. We believe that a diverse and inclusive workforce fosters innovation and excellence, and we welcome applicants from all walks of life to join our team.