Quality Assurance Engineer

About FacilityOS:FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry. About the Role:Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a QA Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, requirements analysis, test documentation creation and test execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded.This role is a hybrid position where you'll be required to come into our office twice a week.Duties and ResponsibilitiesA Quality Assurance Engineer has a variety of duties and responsibilities to excel at their job, including:Review requirements, specifications, and technical design documents to provide timely and meaningful feedbackCreate a detailed and comprehensively structured test documentation (e.g., test plans, test strategy, checklists, test cases, test result reports, bug reports, etc.) using appropriate test design techniquesEstimate, prioritize, plan, and coordinate testing activitiesIdentify, record, document thoroughly, and track bugsPerform thorough smoke tests, critical path tests, extended tests, regression tests, system integration tests, user acceptance tests, etc.Develop and apply testing processes for new and existing products to meet client needsMonitor debugging process resultsPerform deep root-cause analysis on issues foundSupport and train stakeholders on the implemented solutionsCollaborate with cross-functional teams, including developers, product managers, business analysts, and other QA engineers, to identify system requirements and deliver high-quality softwareTrack quality assurance metrics, like defect densities and open defect countsStay up to date with new testing tools and test strategiesImprove testing process to be more efficientQuality Assurance Engineer skills and qualificationsA successful Quality Assurance Engineer needs various essential skills and qualifications to perform their duties confidently, including:Keen attention to detailStrong multitasking skills to transition between jobs without compromising quality standards.Excellent verbal and written communication skillsAbility to work in a team.Time management and organization skills.Problem-solving skills to find solutions for various quality issues.High level of responsibility and tasks ownershipAbility to work independently without supervisionSolid knowledge of Confluence, Jira, Postman, Swagger, Figma, and Test Management Systems (Zephyr, TestRail, etc.)Proficiency in SQL and database testingExperience creating testing automation (nice to have)Requirements:A Quality Assurance Engineer needs hands-on experience to excel in their role. Ideally, candidates should have at least two years of experience in quality assurance. Alternatively, someone with in-depth experience and understanding of the product or service can also be successful. A good Quality Assurance Engineer must know how to use planning and programming tools and be familiar with the Microsoft Office suite to record and communicate their findings.Education and Training RequirementsBachelor’s degree in Computer Science, Software Engineering, or a related field.Relevant certifications in software testing are considered an asset.Hands-on experience with ASP.NET and C#.Experience in developing and maintaining test scripts or knowledge of testing tools and methodologies.Why Work at FacilityOS?FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.We work hard and play hard, and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:🩺 Comprehensive health coverage (includes Dental and Vision coverage)🏠 A Hybrid work environment with our office based in North York, Toronto💡 Opportunity for advancement and growth🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!🥳 Birthday and Life Celebrations🎉 Two annual parties in a yearFacilityOS CommitmentWe believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process based on the Ontario Human Rights Code. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.Please note that all candidates must be legally eligible to work in Canada.Background and Reference ChecksAny offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.FacilityOS Website: www.ilobby.comFollow us on LinkedIn: https://www.linkedin.com/company/ilobby-visitor-managementOffice location: 5255 Yonge St, Suite 1500 North York, ON M2N 6P4To apply: Please apply through the attached link.