Quality Assurance Engineer

We are looking to hire an experienced and dedicated Quality Assurance Engineer who will be working with software delivery teams. The ideal person will be responsible for driving end-to-end software testing and compliance validation across MAX's technology ecosystem. You will work closely with Product, Engineering, Infrastructure and the PMO teams to ensure that all deliverables meet required quality, performance, and documentation standards. In addition to hands-on testing, you will help institutionalize AI-first QA practices, leveraging tools such as Copilot, TestGPT, and ChatGPT to automate and optimize test coverage, improve release readiness, and support continuous improvement.RequirementsWhat You'll Do:Software Testing & Quality ControlDesign, develop, and execute manual and automated test cases for web, mobile, and backend systemsConduct functional, regression, integration, performance, and API testingIdentify, document, and track defects using Jira, ensuring timely resolution and retestingEnsure each sprint and release meets defined acceptance criteria before deploymentCompliance and Release GovernanceDrive compliance checks across all software delivery gates (QA, UAT, Security, and Production)Validate all project documentation — test plans, sign-offs, change requests, and release notes — to confirm readiness for deploymentCollaborate with PMO and Release Management to maintain traceability of quality artifactsAct as the final gatekeeper for release readiness, ensuring quality and compliance alignmentAI-Augmented Quality PracticesUse AI tools (e.g., TestGPT, Copilot, ChatGPT) to auto-generate, refine, and analyze test casesSupport the AI Guild's mission by contributing QA-focused AI use cases, metrics, and training materialsIdentify opportunities for process improvement using automation, predictive analytics, and generative AICollaboration and Continuous ImprovementWork within Agile squads to review user stories, define acceptance criteria, and ensure testabilityParticipate in sprint planning, daily standups, and retrospectivesMaintain QA documentation and dashboards on ConfluenceMentor junior QA analysts and champion continuous quality improvement initiativesBachelor's degree in Computer Science, Software Engineering, or a related field3-6 years of experience in software quality assurance, test automation, or software delivery complianceExperience with web and mobile testing tools such as Selenium, Cypress, Playwright, Appium, or similarStrong familiarity with API testing (Postman, Swagger) and CI/CD pipelines (Jenkins, GitHub Actions)Previous experience working in Agile/Scrum environments is requiredQA lifecycle and SDLC understanding- AdvancedTest automation (Selenium, Cypress, etc.)- AdvancedAPI testing and CI/CD integration- IntermediateRelease compliance and documentation validation- AdvancedAI-assisted testing tools (TestGPT, Copilot, ChatGPT)- IntermediateDefect tracking and root-cause analysis- AdvancedCollaboration and communication- AdvancedContinuous learning and innovation mindset- Intermediate Certifications (Preferred)ISTQB Foundation Level or equivalent QA certificationAgile Tester or Scrum Alliance certification preferredAI Fundamentals or Automation Tools Certification (desirable)BenefitsCompetitive pay & benefits Premium Health insurance coverConsistent Learning and Development