Quality Assurance Test Lead

Quality Assurance Lead CR Eco SystemLocation: PhilippinesPosition PurposeThe Quality Assurance Lead will play a key role in ensuring the delivery of a high-quality,internally developed enterprise software platform deployed across Europe and Asia Pacific. Thisrole involves creating comprehensive test plans, collaborating with distributed teams acrossmultiple regions, and working closely with Build teams to support successful softwaredeployment.Key ResponsibilitiesDevelopment and Quality AssuranceDevelop and maintain test plans to support the delivery of the Commercial Risk EcoSystem in Europe and Australia.Establish and uphold QA standards, best practices, and testing methodologies as part ofthe delivery framework.Define, communicate, and execute the required testing scope to meet project andbusiness objectives.Provide guidance to QA teams on effective testing strategies and approaches to ensurehigh-quality deliverables.Assign tasks, set priorities, and monitor progress within the QA team.Collaborate with the test team to design and execute comprehensive test scenarioscovering all functional and technical requirements.Review and assess issues raised by the team, logging and managing tickets in AzureDevOps when necessary.Evaluate and implement test automation tools and frameworks to enhance testingefficiency and coverage.Governance and DeliveryEnsure compliance with organizational processes and security standards.Coordinate with security teams on the resolution of any security-related issues.Work closely with support teams to enhance skills, knowledge sharing, and tooladoption.People and Financial ManagementNo direct reports or financial responsibilities at this stage.Skills and CompetenciesStrong analytical and abstract problem-solving skills.Innovative thinker with the ability to translate complex issues into actionable solutions.Excellent written and verbal communication skills in English; additional language skills inFrench, Dutch, or German are a plus.Empathy and strong interpersonal skills to work effectively across diverse teams andcultures.Qualifications And ExperienceBachelors degree in Computer Science, Information Technology, or a related field.Minimum of 6 years of hands-on experience in software testing, including solidknowledge of testing methodologies, terminology, scripting, and test reporting.Proven experience in mentoring and guiding QA teams in best practices.Strong background in developing and executing test plans, test cases, and testscenarios with thorough documentation of results.Expertise in defect tracking and management, including leading program-level defecttriage across multiple teams.Excellent multitasking, communication, and problem-solving skills within a fast-paced,complex environment.Good understanding of change management and how testing supports businessoutcomes.Ability to manage multiple priorities and deliver within deadlines.Preferred ExperienceExperience working in large enterprise environments and within Agile/Scrum teams.Demonstrated ability to influence and collaborate effectively across distributed teamsand diverse cultures.Background in the insurance or financial services industry is highly desirable.