Quality Investigations Engineer

Job Description SummaryReady to advance your biomedical engineering expertise into Quality? Step into a role that drives product safety and improvement.Job DescriptionAt BD, possibility isn't an idea. It's what we do. We are the Makers of Possible.Join a global leader that's shaping the future of healthcare and play a key role in improving product quality and customer experience.This newly created role offers the opportunity to take ownership of product investigations for infusion pumps, acting as the link between customers, BD, and our global manufacturing team.You'll help reduce turnaround times, improve processes, and contribute to a culture that values quality, accountability, and continuous improvement.Your Day-to-DayAs aQuality Investigations Engineerat BD, you'll manage incoming product complaints and faults, ensuring timely investigation and resolution.Your Day Will IncludeReviewing and acting on Product Incident Reports (PIRs) for infusion pumpsCoordinating investigations with BD's service team and the manufacturer in SwitzerlandIdentifying root causes and recommending solutions to prevent recurring issuesManaging documentation and compliance with local regulatory requirementsCommunicating with customers and internal teams to provide updates and resolutionsSupporting initiatives to reduce turnaround times from months to weeksAbout YouYou're a detail-oriented engineer with a passion for quality and problem-solving. You're ready to step into a role that combines technical expertise with process improvement and customer focus.Candidates must be authorised to work in Australia at the time of application.You'll BringA degree in Biomedical Engineering (mandatory)3-5 years' experience performing repairs on medical devices or medical equipmentAbility to apply higher-level thinking to investigations, ensuring structured, compliant, and root-cause-driven analysisStrong analytical and communication skillsAbility to work independently and collaborate across teamsUnderstanding of regulatory compliance in healthcare environmentsPractical experience with regulatory compliance in healthcare environments is essentialWhy BD?BD is one of the world's largest medical technology companies, but we've never lost our human touch.Every one of our 70,000+ associates plays a part in advancing the world of health™, from discovery to diagnosis and beyond.Here in ANZ, you'll join a collaborative team that values precision, curiosity, and accountability. You'll gain exposure to global operations, work on a high-impact initiative, and contribute to a company that turns possibility into progress.Because at BD, possibility isn't just imagined – it's made.What's In It For YouSalary - $95,000 - $110,000 depending on experience + super + 10% bonusA newly created role with huge potential for growthOpportunity to transition from engineering into qualityCareer development within a global MedTech leaderExposure to international teams and regulatory processesA role with purpose - improving patient safety and product reliabilityReady to Get Started?If you're looking for a meaningful role where your expertise makes a difference - apply today and join BD as aMaker of Possible.Required SkillsOptional SkillsPrimary Work LocationAUS Sydney - North RydeAdditional LocationsWork Shift