Quality Specialist

Company Description Jigger & Pony Group is a Singapore-based hospitality company known for its award-winning bars and restaurants. Founded in 2012, the group has expanded to three unique cocktail bars and two innovative dining establishments. Its venues, including the globally acclaimed Jigger & Pony (#5 World’s 50 Best Bars 2024), focus on delivering exceptional guest experiences. The group’s mission is to create spaces where guests find comfort, form friendships, and share happiness. With accolades and signature styles, Jigger & Pony Group is a leader in the hospitality industry. Role Description We are seeking a Quality Specialist for a full-time on-site role located in Singapore. The role involves implementing and monitoring quality control processes, conducting audits, and ensuring adherence to quality assurance standards. The Quality Specialist will analyze processes, identify improvement areas, and communicate findings to relevant teams. A key focus will be maintaining high-quality standards across all operations while fostering a culture of continuous improvement. Qualifications Strong expertise in Quality Control, Quality Assurance, and Quality Auditing practicesProficient Analytical Skills for evaluating processes and identifying areas of improvementEffective Communication skills to relay quality expectations and audit findingsAttention to detail and problem-solving capabilitiesFamiliarity with hospitality or F&B industry quality standards is an advantage