Receptionist - Castleisland

We are currently seeking a warm, professional, and highly organized Receptionist to join our team at Willow Brooke Care Centre, a compassionate care facility dedicated to supporting older adults in a comfortable and respectful environment.About the Role:As the first point of contact for residents, families, and visitors, the Receptionist plays a key role in creating a welcoming and efficient front-of-house experience. You will manage phone calls, greet visitors, handle administrative tasks, and support the smooth day-to-day running of the home.Key Responsibilities:Greet residents, visitors, and staff in a friendly and professional mannerAnswer incoming calls and direct them appropriatelyManage the sign-in/out system for visitors and staffHandle incoming and outgoing mailMaintain front desk and reception area in an orderly conditionProvide administrative support to the care and management teams as neededWhat We're Looking For:Previous experience in a receptionist or administrative role (experience in a healthcare or care home setting is a plus)Excellent communication and interpersonal skillsFriendly, empathetic, and patient demeanourStrong organizational and multitasking abilitiesProficient in Microsoft Office (Word, Outlook, Excel)Ability to handle sensitive information with discretion and professionalismAssist with HR when requiredWhat We Offer:Supportive and friendly team environmentOpportunities for training and developmentGuaranteed hours contractsFree Garda VettingComprehensive induction training and continued in-house training/professional developmentOpportunities for career progressionFree on-site parking