Receptionist

About UsDoseffect Aesthetics is a physician-led luxury medical aesthetics and wellness clinic founded by Dr. Thuy Doan. Our mission is to deliver precision, artistry, and science-backed care in an environment that feels both refined and personal. Every detail—from our treatments to our communication—reflects the highest standard of professionalism and hospitality.Position OverviewWe are seeking a Front Desk Receptionist who embodies grace under pressure, meticulous organization, and an obsession with details. This is not a typical receptionist role. You will be the face and first impression of Doseffect—responsible for ensuring every guest experience runs seamlessly, every provider’s schedule flows efficiently, and every communication aligns with Dr. Doan’s standards of excellence.Key Responsibilities• Greet and check in clients with warmth, precision, and professionalism.• Manage provider schedules through Boulevard, ensuring accuracy in appointment types, timing, and provider preferences.• Confirm, reschedule, and follow up on appointments promptly and proactively.• Handle phone, text, and email communications with tone and vocabulary aligned to Doseffect’s brand voice—elegant, confident, and caring.• Process payments, memberships, and product sales with accuracy and compliance.• Anticipate client and provider needs—maintaining a calm, solutions-first attitude at all times.• Assist with inventory, consent forms, and digital record maintenance to ensure operational flow and HIPAA compliance.• Support in-office events, trainings, and special projects as needed.• Maintain the front office aesthetic: tidy, inviting, and consistent with a luxury brand environment.Requirements• Minimum 1 year of experience in a medical spa, aesthetics clinic, or luxury hospitality environment.• Exceptional attention to detail and ability to follow complex, evolving protocols.• Strong multitasking skills—able to manage phones, clients, and scheduling simultaneously with composure.• Tech-savvy: proficient with booking software (Boulevard experience preferred), Google Workspace, and electronic forms.• Professional communication skills (verbal and written).• Must be adaptable—able to quickly learn and adjust as procedures and policies evolve under Dr. Doan’s leadership.• Positive, proactive attitude with a willingness to take ownership and accountability.• Punctuality and reliability are non-negotiable.What We Offer• Competitive pay based on experience• Staff treatments and skincare discounts• A culture built on excellence, teamwork, and continued learningPLEASE SEND YOUR RESUME AND PROFESSIONAL HEADSHOT TO ANGEL@DOSEFFECTAESTHETICS.COM