Receptionist

Benefits Of Being a Receptionist At FazendaChristmas Day and New Year’s Day closures to guarantee time off with your loved ones50% brand discount on both food and drinkFree meals during breaksComplimentary meal for two to celebrate your work anniversaryEnhanced maternity and paternity pay up to 9 months full payEmployee assistance programmeA supportive and inclusive leadership teamOpportunities to develop and progressWe are looking for a personable, passionate, and inspiring Receptionists to join our team and assist in the successful launch of the newest addition to our thriving portfolio of restaurants. Although experience is great it isn’t essential as full training will be provided, all you need is a friendly manner and a passion for people! A good level of both written and spoken English are required for this role.The advertised wage is inclusive of a basic wage of £12.26 per hour, plus anticipated tronc of £4.81 per hour.We believe it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests.About The Role Of ReceptionistAs a Receptionist you will be responsible for welcoming guests and managing our Seven Rooms reservation system in a fast-paced environment. This is a challenging and very rewarding role, involving interaction with every single guest, helping to ensure that each person who crosses our door has a truly unique experience with us.DutiesOften the first point of contact for our guests, you’ll need to have a strong presence and warming character whilst working well under pressure. Duties will include:Ensuring exceptional levels of service are delivered throughout the whole guest journey, from initial enquiries, through taking bookings, to offering a warm welcome when they enter the restaurant through to a fond farewell and everything in betweenCommunicating with guests and prospective guests in a friendly and professional manner via phone, email and in personHandling and organising reservations using our online reservation system and ensuring guest requests are metResponding to guest feedback via email and social media channelsAbout FazendaAt Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights.A place where provenance, quality and tradition meets modern sophistication, we pride ourselves on excellence in delivery through exceptional service and a highly-knowledgeable team.Southern Wind Group Ltd is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.Happy to Talk Flexible Working