Receptionist

Job Brief:We're seeking for Front Desk Coordinator who will create a positive experience for visitors, clients, and staff. Also will manage front-desk operations, support in HR tasks, handling phone and in-person inquiries, and providing essential administrative support to ensure the smooth day-to-day functioning of the office. Additionally, will maintain a professional and welcoming environment at all times.Job Description:Front Desk ManagementGreet all visitors, clients, and employees warmly and professionally upon their arrival to create a positive and welcoming first impression of Nawah Scientific.Answer incoming phone calls promptly, and transfer to the relevant departments to ensure efficient communication and reduce wait times.Maintain a clean, organized, and welcoming reception area at all times to reflect the company’s professional image and enhance client’s experience.Administrative SupportReceive, sort, and distribute all incoming mail and packages in a timely and organized manner to ensure accurate delivery and smooth internal operations.Provide general administrative assistance to the HR department, including data entry, document preparation, and filing, to support their word departments.Communication & CoordinationOffer accurate and helpful information about the company’s services to clients and callers to enhance customer satisfaction and ensure clear communication.Respond to customer inquiries in a courteous and professional manner, and communicates requests and issues to the appropriate personnel when necessary to ensure timely resolution and maintain service quality.HR TasksManage and upload staff documents on HR system, ensuring files are complete and updated.Assign and follow up on missing documents with staff (digital & hard copies).Provide support to staff in using HR system.Assist in hiring (document review & fingerprints) and termination processes (signed documents).Gain exposure to the medical insurance process.Temporarily handle travel & accommodation arrangements abroad and IT assets data entry until roles are reassigned.Record contract renewals regularly on HR system.Job Requirements:Must-Have:At least 1 year of experience in customer service or administrative work.Strong communication skills with a friendly, professional demeanour.Basic knowledge of Microsoft Office Suite and use of standard office equipment.Comfortable handling front desk duties such as greeting clients and answering phone calls.Very good of English levelNice to have:Familiarity with scheduling tools, CRM systems, or industry-specific software.Experience in supporting HR tasks.What we offer:Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation.Enjoy annual salary increases and additional benefits based on your performance and contribution.Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company.Earn a great quarterly incentive for achieving your goals and exceeding expectations.Benefit from comprehensive social and medical insurance coverage for you.Participate in an annual cycle meeting to review your progress and plan your future development.