Regional Director, Multifamily

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.Why work for Sterling Group?Training and Career advancement opportunitiesRecognition programsCompetitive wagesFull benefitsFamily friendly cultureWork life balanceWe are seeking an experienced and hands-on Regional Property Director to oversee approximately 1,500 market-rate units throughout the Atlanta metropolitan area. This leader will ensure financial success, operational excellence, and outstanding resident satisfaction while developing strong onsite teams and maintaining high standards across assets ranging from Class A to Class C. The portfolio also consists of new construction and lease-ups.As Regional Director you will:Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reportingEnforce zero delinquency policy and maintain delinquencies below established budgeted goalCoordinate staff schedules, supervise all site staff, inspect staff work and provide direction to ensure proper and timely execution of all operational responsibilitiesSupervise and coordinate with maintenance staff and vendorsConduct regular property inspectionsImplement preventive maintenance programsEnsure high occupancy levels and strong resident relations.Oversee move-ins and move-outs and related documentation is completedPrepare and manage the property’s annual budget, ensuring financial goals are met and expenses are controlled.Oversee rent collection, ensure timely payments, and manage late fees or payment plans.Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements to maintain profitability.Develop and execute marketing strategies to attract qualified residentsOrganize and oversee resident eventsMonitor competitive properties and industry trendsHandle evictions in compliance with applicable lawsMeet or exceed budgeted Revenue, Expense, NOI & Cash Flow.Manage all capital projects as budgeted and approved by ownershipReview all business plans and logs prepared for each property with special focus on any under-performing properties, monitor results and hold managers accountable for meeting goalsOversee applicant qualifying responses including applicant interviews, application processing and each lease renewal to ensure timely completionRegularly inspect and manage property curb appeal and product quality and quantity levels to meet Sterling standards and timelinesReports to: Assistant Vice President ManagementQualifications:8+ years residential property management experience with at least 4 years multi-site/regional oversight (4+ communities).Proven success in market-rate, lease-ups, and managing Class A, B, and C communities.Strong business acumen with measurable results in operational and financial performance.Bachelor’s degree strongly preferred (Business, Real Estate, or related field).Real Estate License preferred (or ability to obtain).Industry credentials strongly valued (CPM®, ARM®, HCCP, LIHTC credentials, NAA certifications).Expertise in budgeting, forecasting, data analysis, and financial reporting.Excellent interpersonal relations, communicative skills and a customer-focused service orientationKnowledge in Microsoft Office programs (Word, Excel, Outlook) requiredYardi Program knowledge is a plusAbility to adapt to a fast-paced environment and manage multiple projects effectivelyProficient in reading, writing, grammar and mathematical skillsStrong leadership, communication, and coaching abilities with a focus on accountability and team development.Valid driver’s license and willingness to travel within the assigned region and up to 10% over night travel as needed.OTHER REQUIREMENTS (Background Check and Drug Screening)Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.PHYSICAL DEMANDS:Ability to walk and tour varied communities in the region.Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes on occasion as needed.Benefits:MedicalDentalVisionFlexible Spending AccountGroup Life InsuranceVoluntary Life InsuranceShort Term DisabilityLong Term DisabilitySupplemental programs401(k) Retirement Savings PlanEmployee Assistance PlanPaid Time OffPaid holidaysVolunteer timeOur goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"