Regional Operations Manager

Regional Operations Manager – GKB Hitech Lenses Pvt. Ltd. 📍 Location: Delhi & Mumbai.At GKB Hitech Lenses Pvt. Ltd., one of India’s leading ophthalmic lens manufacturers, we’re driving operational excellence across our manufacturing and service ecosystem. As we expand across multiple plants and regional hubs, we’re looking for an Operations Head to lead and scale end-to-end operations — ensuring consistency, quality, and agility.🔑 What You’ll LeadOperations OversightLead day to day operations across labs, plants, and service centre’s in the assigned areas.Ensure operational consistency, service reliability, and strict adherence to safety and quality standards.Identify performance bottlenecks, conduct root cause analysis, and drive on ground corrective actions.Ensure seamless coordination across functions, Production, Quality, Dispatch etc. for end to end delivery fulfilment.Supply Chain & Dispatch CoordinationOversee complete order fulfilment cycle within the region from order processing to final dispatch and delivery confirmation.Maintain real time tracking of material flow, stock visibility and dispatch performance.Coordinate with logistics partners and central SCM to ensure on time and accurate deliveries. Ensure operational readiness during surges , expansions and new product launches.Labs & Quality OversightSupervise regional lab operations ensuring adherence to testing protocols, accuracy standards and turnaround timelines.Partner with lab leads and central quality teams to ensure uniformity of standards and data integrity.Implement continuous improvement initiatives to enhance quality performance and process reliability.Financial OversightMonitor regional operating costs and implement initiatives for cost efficiency and waste reduction.Support timely collections and payment processes in coordination with Finance and Central Operations.Ensure adherence to financial discipline and contribute to regional profitability metricsPeople & Performance ManagementLead, coach and mentor the regional operations team to build a culture of accountability and continuous improvement.Define clear goals and monitor performance using objective KPIs.