Relationship Management Officer

The position is primarily responsible for providing support to the Department Head in managing and maintaining business relationships with corporate partners.Duties And ResponsibilitiesMaintains complete and detailed knowledge of all company products and services.Informs existing and new corporate partners on the benefits and features of the new products and services offerings.Promote high-quality sales and service to ensure client satisfaction.Provides active response and engaged consultation to strengthen client relationships and connection.Attends to client complaints and takes the first step to resolve the issueHelps in facilitating client satisfaction survey/interview and recommends ways of improving client satisfaction.Forwards upselling and cross-selling opportunities to other sales units.QualificationsGraduate of any four (4) year courseAt least two (2) years of related work experience in any related fieldCan deal and manage at least 10 bank partner’s on-boarding processing and documentation in 6 monthsWith strong ability to communicate, present and influence key stakeholders at all levels of an organizationWilling to work in Makati