Relationship Manager

Company Description MCO Penny Limited believes that access to quick, reliable, and affordable financing can transform lives and businesses. As a micro-lending company based in Nigeria, we specialize in providing fast and flexible loans to SMEs, Tertiary Institution Staff, and Civil Servants. Our mission is to deliver innovative financial solutions that fuel business growth, enhance personal financial stability, and contribute to Nigeria’s economic progress. With low-interest rates, a seamless process, and an impressive turnaround time of less than 6 hours, we make accessing funds easy and hassle-free. Role Description This is a full-time, on-site role for a Relationship Manager located in Lagos. The Relationship Manager will be responsible for managing and growing a portfolio of clients, understanding their financial needs, and providing tailored financial solutions. Daily tasks include client onboarding, addressing client inquiries, maintaining client relationships, and ensuring compliance with company policies. The Relationship Manager will also proactively identify opportunities to enhance client satisfaction and contribute to the company's growth targets. Qualifications Client Relationship Management and Customer Service skillsFinancial Analysis and Problem-Solving skillsStrong Communication and Interpersonal skillsSales and Business Development skillsExcellent organizational and time management skillsAbility to work independently and within a teamBachelor's degree in Finance, Business Administration, or related fieldExperience in the financial services industry is a plusProficiency in Microsoft Office Suite and CRM software