Remote Seasonal Customer Care Representative Augusta GA Local Hires

Remote Seasonal Customer Care Representative Augusta GA Local Hires Department: Seasonal Customer Support Location: Grovetown, GASTART YOUR APPLICATIONDO YOU LIVE IN THE AUGUSTA GA AREA? THEN THIS IS JUST FOR YOUThis is a remote position based in the CSRA (Central Savannah River Area), local to our Augusta, GA office.Now Hiring: Seasonal Customer Support RepresentativesRemote | GA, SC, Residents Only | Starting at $16.75/hr.Who We AreAt TaxSlayer, were more than just a tax software companywere empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.Are you a TaxSlayer?Job SummaryWere seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.What We OfferCompetitive hourly pay starting at $16.75/hourPaid training to set you up for successRemote work from the comfort of your homeOpportunities for tax professionals and desktop support specialists please let us know if thats youResponsibilitiesRespond to customer inquiries via phone and chatProvide accurate information about products and servicesTroubleshoot and resolve customer issues professionallyMaintain and update customer recordsCollaborate with team members to meet customer needsMeet performance goals for response time, satisfaction, and qualityStay informed about company products and policiesEnsure a quiet, professional remote work environmentQualificationsHigh school diploma or equivalent (college degree preferred)Previous customer service or support experienceExcellent communication and problem-solving skillsAbility to multitask in a fast-paced environmentStrong attention to detail and organizational skillsProficiency with customer support tools and systemsReliable internet connection (minimum 25 Mbps download / 10 Mbps upload)A quiet, distraction-free workspaceFlexibility to work evenings, weekends, and holidaysHow to ApplyComplete the full applicationOpt in for text messages so we can reach you quickly and easilyReady to Join the Team?If you're passionate about helping others and want to be part of a fast-paced and supportive team apply now and get ready for a rewarding seasonal experience.Please NoteAs a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.Equal Opportunity EmployerTaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.START YOUR APPLICATION