Job Description

Company Description Gašparić Grupa is one of the largest multi-brand sales and service centers in continental Croatia, located in Velika Gorica. Dedicated to providing personalized mobility solutions, the company focuses on building long-term partnerships with clients by recognizing their unique needs. With a team of over 80 professionals, Gašparić Grupa offers expert guidance in vehicle consultation, purchasing, leasing, and high-quality servicing. Operating two showrooms and service centers, they are authorized distributors and service providers for brands such as Mitsubishi Motors, Mercedes-Benz, Hyundai, Fiat, and Jeep, ensuring premium service for a diverse range of vehicles. Role Description This is a full-time, on-site role based in Velika Gorica for a Repair Specialist. The Repair Specialist will handle daily tasks including diagnosing and repairing vehicle issues, conducting routine maintenance, and ensuring the highest level of service quality. A focus on troubleshooting, applying best practices in repair techniques, and actively ensuring customer satisfaction is essential. The role also involves communication with clients to explain repairs and advise on maintenance routines. Qualifications Strong expertise in Appliance and Vehicle Repair, as well as Maintenance and Repair services.Proficiency in diagnosing and Troubleshooting technical issues effectively.Demonstrated ability to deliver exceptional Customer Satisfaction through quality service.Excellent Communication skills to explain technical issues clearly to clients.Attention to detail, time management skills, and a commitment to safety standards.Previous experience in vehicle repair and servicing is an advantage.Technical certification or training in automotive repair is preferred.

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