Reservation Agent (Saudi National )

Mӧvenpick Hotel & Residences RiyadhJob DescriptionWe are seeking a dedicated and professional Reservations Agent to join our prestigious team in Riyadh, Saudi Arabia. As the first point of contact for our esteemed guests, you will play a crucial role in delivering exceptional service and creating unforgettable experiences.Handle incoming calls, emails, and in-person inquiries with the utmost professionalism and courtesyManage reservations for accommodations, dining, and special events, ensuring accuracy and attention to detailProvide comprehensive information about our facilities, services, and local attractionsAnticipate guest needs and proactively offer personalized recommendations and solutionsCollaborate with various departments to fulfill guest requests and resolve any issues promptlyMaintain up-to-date knowledge of property offerings, promotions, and local eventsUphold the highest standards of customer service excellence at all timesQualificationsPrevious customer related experience an assetMust possess outstanding guest services skills and sophisticated verbal communication skillsComputer literate in Microsoft Window applications requiredPrevious Opera experience an assetHigh communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset