Restaurant Manager

Located at Via Palestro 24 and overlooking one of Milan’s oldest parks, the Indro Montanelli Gardens, Casa Cipriani Milano evokes the elegant and comfortable atmosphere of classic English gentlemen’s clubs, with references to Italian timeless sophistication. The project includes 15 Rooms & Suites and a Private Club featuring the Restaurant with a large terrace, the Pickering Room, and the Living Room – all designed by renowned Florentine designer Michele Bönan – as well as the Wellness & Fitness Center, a peaceful retreat in the heart of the city designed by Studio Apostoli.A unique, simple, and authentic place where we hope our guests feel at home, enriched by the service and style that have defined our philosophy for over 90 years.Casa Cipriani Milano is looking for a Restaurant Manager: The selected candidate will be responsible for leading and inspiring the team while embodying the distinctive elegance and hospitality of Cipriani. We are seeking someone with a strong leadership mindset, capable of empowering every team member and ensuring impeccable service.The ideal candidate has a background in high-end nightlife and entertainment, and combines organizational skills, attention to detail, and a true passion for hospitality.RequirementsMinimum of 3 years experience in a similar role within luxury hospitality or private clubs of comparable levelExcellent command of English; knowledge of a second foreign language is considered a plusStrong communication and interpersonal skillsTeamwork-oriented attitudeProfessionalism, courtesy, and discretionPrecision, organization, and keen attention to detailStrong diplomatic senseSolid managerial and organizational skills with a natural flair for guest relationsProven ability to motivate and manage staffBartender knowledgeLounge life-style backgroundProficiency in Microsoft Office, particularly Word and ExcelAvailability to work evening and weekend shiftsResponsibilitiesOversee daily operations of all F&B servicesEnsure consistent, high-quality F&B service across all outletsMonitor and maintain cleanliness, sanitation, and organization of F&B areasSupport in hiring, training, and developing F&B staffPlan staff schedules to ensure proper coverage for all F&B activitiesEvaluate performance and provide constructive feedbackDevelop and implement training plans and corrective actions as neededFoster a positive and constructive work environment, encouraging teamwork and professional growthEnsure exceptional and fair service to all guests, demonstrating active listening, initiative, and professionalism in handling requests and complaintsMonitor guest satisfaction and implement corrective measures in collaboration with the F&B teamAssist with the preparation and management of the F&B budget, including forecasting, cost control, and revenue managementMonitor financial performance and identify opportunities to enhance profitabilityEnsure compliance with financial policies and proceduresOversee ordering, storage, and inventory of F&B supplies and equipmentConduct regular inventory checks to minimize waste and control costsEnsure compliance with health, HACCP, safety, and hygiene regulationsEnforce F&B policies and procedures to maintain a safe environment – psychologically, physically, and hygienicallyConduct regular inspections and training sessions to ensure staff adherence to safety standardsSupport the development and execution of marketing strategies to promote the outlet and its eventsCollaborate with other departments, such as Sales, Events, and Front Office, to ensure seamless service deliveryCommunicate effectively with the Director and F&B ManagersParticipate in regular management meetings and contribute to business strategiesShare responsibility for the outcome of the annual employee engagement surveyEnsure the safety of guests, staff, and assets, promptly informing management of any issuesPromote internal communication by organizing monthly departmental meetingsBenefitsEmployment contract under the National Collective Agreement for the Tourism Sector (CCNL Turismo)Team-building activities and continuous trainingA collaborative and motivating work environmentCareer development opportunities within the companyPotential international experiencesCompany welfare program