Restaurant Receptionist

Restaurant Receptionist – Prestigious Landmark Cape Town Venue Join a landmark restaurant and events destination located on one of Cape Town’s most prestigious wine estates. Celebrating 21 years of hospitality excellence, this well-established venue is renowned for its vibrant atmosphere, scenic beauty, and unforgettable guest experiences.We’re seeking a warm, articulate, and emotionally intelligent Receptionist to be the welcoming face of our busy front-of-house team. This role blends hospitality, coordination, and communication, ensuring every guest feels valued from the moment they call or walk into our restaurant.Key ResponsibilitiesGreet guests with warmth and professionalismManage bookings and walk-ins via Dineplan and our reservation systemAnswer calls and respond to email enquiries with clarity and careProvide accurate information on restaurant availability, menus, and eventsMaintain a clear booking calendar and coordinate restaurant-based eventsCommunicate guest preferences to FOH staff and managementLiaise with hostesses, waitstaff, and managers for smooth serviceAttend team briefings and relay booking updates and special requestsMonitor and respond to emails and calls professionally and promptlyRecord payments and balances, ensuring clear communication with staff and managementManage and man our reception desk and manage all administrative tasksThe ideal Candidate: Warm, gracious, and emotionally intelligent communicatorConfident multitasker with exceptional attention to detailCalm and solution-oriented under pressureMinimum 3 years’ hospitality reception experience (non-negotiable)A proactive self-starter who thrives in a high-volume environmentMust be based in Cape Town and must have the right to work in South AfricaPlease send your CV to hr@simons.co.za with a cover letter saying you believe you will be the ideal. Please note no telephonic applicants will be considered only applicants who email their application