Retail Store Manager

Company DescriptionCaratLane, India’s first omni-channel jewellery brand, has been redefining how people experience jewellery since its founding in 2008, by Mithun Sacheti and Srinivasa Gopalan. In 2016, CaratLane formed a strategic partnership with Titan Company Limited, aligning with India’s largest retail jeweller, Tanishq. In 2024, the company proudly evolved into CaratLane – A TATA Product, reflecting its alignment with Tata’s legacy of excellence. With over 4,000 CaratLaners and a growing network of 300+ stores globally, CaratLane is dedicated to setting new benchmarks in innovation, craftsmanship, and customer satisfaction.Role DescriptionThis is a full-time on-site role for a Retail Store Manager of an stores located in North, West Delhi. The Retail Store Manager will oversee daily operations, manage store staff, ensure customer satisfaction, handle customer service issues, and maintain store standards. Additional responsibilities include inventory management, operational efficiency, achieving sales targets, and preventing retail loss.QualificationsCustomer Satisfaction and Customer Service skillsStrong Communication skillsExperience in Store Management and Retail Loss PreventionProven leadership abilities and team managementAbility to work in a fast-paced environmentBachelor's degree in Business Administration, Retail Management, or related fieldExperience in the jewellery industry is a plus