Retirement Human Resources Technician

Position InformationThe Human Resources Technician (Part-Time) provides specialized support to the Human Resources Retirement team. Responsibilities include preparing retirement packets and related correspondence for upcoming retirees, as well as maintaining and updating “M” (Medical) and “B” (Beneficiary) records in the Advantage system. The incumbent assists with data entry in an external retirement database and communicates with retirees or vested employees to obtain missing information or resolve pending benefit actions. This position plays an essential role in ensuring the accuracy, timeliness, and confidentiality of retirement-related processes.This position requires completion of a Microsoft Excel testing to move forward in the hiring process. The skills testing information and link will be sent via email after the closing date of this job announcement for applications received that successfully meet the qualifications for this position. Skills testing must be completed within three business days.Essential FunctionsPerforms customer service functions in person, by telephone or by email; provides information and assistance regarding department services, forms or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution.Utilizes computerized Human Resources systems to process personnel transactions: enters, modifies, and updates employee transactions and information to include benefit changes.Creates and maintains pension records to include entering data from enrollment applications for eligible employees and plan members; answers questions regarding pension plans and retirement processes.Maintains and updates records on terminations: contribution refunds and retirement estimates.Compiles data for reports for pension administrator.Provides administrative and technical supports to an assigned HR functional areas, such as learning and development, compensation and records administration, recruitment and selection, or benefits administration.Prepares materials and rooms for classes or meetings: sets up rooms and supplies; prints agendas, rosters, certificates, or other materials; assembles packets; prepares refreshments; orders lunches; and greets attendees.Performs other related duties as assigned.Minimum QualificationsHigh School Diploma or GED required, supplemented by vocational or technical training in human resources or related field; supplemented by three years of experience in customer service (in a professional setting), clerical or administrative work.Preferred QualificationsExperience working with HRIS systems (Advantage, Oracle, Workday, NeoGov, or similar)Strong proficiency in Microsoft Office, especially Excel (forms, basic formulas, data entry)Physical AbilitiesTasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.Sensory RequirementsSome tasks require the ability to perceive and discriminate sounds, and visual cues or signals. Some tasks require the ability to communicate orally.Environmental FactorsEssential functions are regularly performed without exposure to adverse environmental conditions.EEO StatementCobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.Visit Cobb County's Employee Benefits page to learn more.Benefits for part-time employees are marked.01I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.YesNo02I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application, may not be accepted in lieu of a completed application.YesNo03Are you legally eligible to work in the United States on an unlimited and unrestricted basis?YesNo04Educational Background: Mark the highest level of education you have completed.High School Diploma or GEDSome CollegeAssociate DegreeBachelor's DegreeAdvanced DegreeNone of the above05If you have a college degree, what was your major area of study? Enter N/A if this does not apply.06How many years of experience do you have in customer service ( in a professional setting), clerical or administrative work?No experienceLess than three years of experienceThree to five years of experienceMore than five years of experience07Please describe your experience in customer service (in a professional setting), clerical or administrative work. Enter N/A if this does not apply.08Please check all HRIS systems you have worked with.AdvantageOracleWorkdayNeogovI have experience working with a HRIS system not listed aboveI don't have ANY experience working in a HRIS system09For any HRIS system selected above, briefly describe your role in each. Enter N/A if this does not apply.10Please indicate your proficiency level with Microsoft Excel.No experienceBeginner (Can produce basic formulas like SUM, AVERAGE, and DATE functions)Intermediate (Can create worksheets involving extensive formatting and more complex formulas such as VLOOKUP and SUMIF)Advanced (Can link spreadsheets, create pivot tables, and create complex formulas such as multiple IF statements)11This position requires completion of skills testing to move forward in the hiring process.The skills testing information and link will be sent via email, after the closing date of this job announcement.Please note, failure to complete the assessment will disqualify you from consideration for this position.I agree to complete the skills testing.I do not agree to complete the skills testing.12If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms?YesNo Required Question