Head of Parts Segment

Responsibilities:

Liaise with R parts supply chain service providers, follow up on the progress of EAC certification for imported parts and address any customs clearance anomalies;Develop inventory stocking standards and procurement plans for Russia parts, communicate these to Russia parts supply chain service providers, and track the overall order shipment progress;Provide guidance on issues arising in the parts warehouses and logistics operations of R parts supply chain service providers to ensure timely parts supply;Collaborate with Russia parts supply chain service providers to formulate and implement market sales policies based on the current market stage;Handle market complaints caused by parts shortages, facilitate rapid fulfillment of missing parts; collect market price information and address complaints related to parts pricing;Establish after-sales parts monitoring and management metrics, regularly compile data, and report to headquarters.

Requirements:

Familiarity with the local EAC certification process in Russia, including required documentation, and proficiency in import customs clearance procedures;Experience in inventory management and procurement plan forecasting, with the ability to analyze inventory;Understanding of the overall operations and workflow of parts warehouses, preferably with experience in establishing a warehouse from scratch (0-1 experience);Familiarity with parts DMS or ERP systems, and an understanding of the full business operation process from order placement to receipt by dealers;Experience in dealer management, with the ability to formulate appropriate parts sales policies based on the current market service stage;Minimum of 5 years of after-sales parts management experience with local OEMs in Russia.