Sales Manager EXIM

SECTION II: ROLE SUMMARYThe incumbent will be responsible for acquiring EXIM CA Accounts along with high-value CA with focus on driving Tradeand Forex Income. He should be a self-driven and motivated individual with a zeal to outperform in ambiguousenvironment and thrive under pressure. He should understand basic banking products, transaction processing & pricing,and have flair for sales and relationship management.SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIESResponsibilities To identify and acquire new EXIM CA customers in the identified segment and reference generation from the specified catchment To identify and acquire new product/ program eligible CA in the identified segment and reference generation from the specified catchment To drive activation and income generation from Trade and Forex line of business in tandem with Subject Matter Experts To achieve daily/ weekly/ monthly customer acquisition target To support in building incremental CA values in self-sourced base To ensure initial customer handholding & M+3 activation (Right advice to customer for product and documentation, opening a/c within TAT, familiarize customers with branch service RM and processes, monitor welcome kit delivery and follow up for repeat funding and use of account for business transactions) To ensure digital onboarding and activation on the banks’ key digital platforms (CNB, Smart Trade, IRIS, Yes Connect etc.) To attract new-to-bank qualified customers in consistence with the Bank’s business strategy To assist the Business Relationship Leader in catchment mapping & scoping exercise and provide regular feedback to BRL / BBL on opportunities / customer needs / competition benchmarking To ensure required level of service for in-coming customers, to consult customers on credit and banking productsPeople Management or Self- Management ResponsibilitiesRisk and Internal Control Responsibilities Should be adhering to all regulatory and compliance requirements Should follow the internal and external controls policy of the bank, as required for the bankQualifications- Candidate must possess a bachelor’s degree, all majors are welcome to applyProfessional -Certifications NISM/ IRDA/ NCFM/JAIIB/CAIIB & such relevant certifications will be an added advantageSkills Excellent oral and written communication Good presentation skills High Sales orientation Must be willing to take up extensive field visit Orientation towards servicing the customer and understanding his needs is a prerequisite Awareness of dynamics of local market Good understanding of competitive products & their pricingExperienceYears of Experience Should necessarily be from Sales background with experience in sales and client’s acquisition Candidate should have worked on Sales assignment and should possess flair for customer engagement and acquiring new client Should have consistently over-achieved sales target in previous organization Relevant prior work experience of 3 years to six yearsBEHAVIORAL COMPETENCIES- Competencies Competency Name BehaviorsCustomer FocusListens to and demonstrates an understanding of customers’ stated needsDelivers customer value through timely and quality executionDevelops an understanding of problems and employs existing or new methods to find solutionsProfessional EntrepreneurshipTakes proactive and constructive action at work with little or no direction from othersDisplays responsibility for problems, initiatives and tasks that lie within the domain of own roleDrive for ResultsSeeks to understand the rationale for key decisions and understands implications for own role/ actionsDisplays a sense of urgency to deliver outcomes as per stated timelinesReacts to challenges by displaying an optimistic demeanorInfluence and ImpactUses simple persuasion techniques to achieve the desired result / action / commitment from othersResponds to stated requirements of internal/ external stakeholders by keeping a solution-oriented mindsetQuality FocusEnsures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of workAdheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvementLeadershipCompetencies Competency Name BehaviorsLead the wayDisplays awareness and understanding of the external environment relevant to own area of work and can assess their impact on the business in which he operatesTranslates the Bank’s vision to own sphere of work and defines plan for achievement of the growth and scale objectivesActively seeks, identifies and promotes opportunities to try out new ideasFrequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brandLead and Develop peopleSets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performanceEnables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authorityCoaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and supportEnables ChangeDisplays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approachesCascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transitionEncourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxietyTECHNICAL COMPETENCIES