Sales Manager (German language)

Job Title: Sales Manager (German language) Location: Office-based About the RoleWe are looking for a motivated German-speaking Sales Manager to join our team in the online casino industry. The role is focused on outbound sales activities with existing clients, aiming to strengthen relationships and identify upsell opportunities.Key Responsibilities:Conduct welcome calls to new players, introducing them to the brand and platform.Explain available games, promotions, bonuses, and loyalty programs in a clear and engaging way.Provide information about responsible gaming tools and promote safe play.Build strong customer relationships by creating a welcoming and supportive experience.Identify customer interests to personalize recommendations and encourage engagement.Handle basic technical questions (login, deposits, withdrawals) and escalate when needed.Follow regulatory guidelines and company procedures during all customer interactions.Accurately document call outcomes and customer feedback in the CRM system.Collect insights from first-time users to help improve onboarding processes.Handling team of agents, their monthly schedulesOnboarding of new employeesInterviewingQuality assurance of callsReporting to CEORequirements:Fluent German (C level or higher) is a mustGood command of English (B2 or above)Previous experience in iGaming is highly desirableStrong communication, persuasion, and negotiation skillsGoal-oriented mindset with the ability to work in a fast-paced environmentSelf-motivated with a positive and proactive attitudeWe Offer:Competitive salary with attractive commission structureOpportunity to work in a growing international companyCareer development and training opportunitiesDynamic and supportive team culturePrivate healthcare planHappy hour