Sales Manager (IKEA Alam Sutera)

Every good story starts with a Billy. Help Billy journey to homes around the world. Find out how you can make an impact on millions.What you’ll be doing day to day: Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?Deliver and lead the commercial action plan; taking input from the team and the matrix manager to ensure the department supports the achievement of the goals for the country, maximizes sales and generates sustained long-term profitabilityKnow your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels. Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channelsSecure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customersSecure successful implementation of country priorities and the sharing and implementing of good solutionsWe want you to be a person who:Understand how to create business in the IKEA multichannel retail environment, understand profit and loss and how to affect its result through departmental actions. Also actively use all IKEA manuals; build competence based on the manuals, and business-minded and result-driven with a customer focusExperience of taking commercial decisions based on local market information. You also leading and developing people with good results. Excellent verbal and written communication skills, both in local language and EnglishSkilled in creating a high commercial performance, analytical and numerical skills. Including setting and implementing action plans, budgets and following up goalsFamiliar and able to implement IKEA Values through every aspects of daily activitiesAs you work in a store, you will be working in mixture of days and placed in Alam Sutera, Tangerang