Salesforce CRM Admin

🏢 Role OverviewWe are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization.💼 Key ResponsibilitiesThe CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails:CRM System ConfigurationSystem Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data ManagementData Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. Compliance and SecurityData Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. 🎖️ QualificationsEducational Background: Bachelor’s degreeExperience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. 📄 Additional InformationCompensation: Competitive salary based on experience and qualifications. Work Location: HyderabadWork Arrangement: OfficeWork Schedule: 6 Days a week