Security Operations Specialist

WHO WE ARE:Beyondsoft Consulting, Inc., is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. Our services include end-to-end support for cloud, digital, data analytics, multi-language translation, and testing.In this position you will oversee various partner segments, driving and optimizing partner performance and satisfaction, developing and executing partner enablement programs, fostering partner collaboration and co-innovation, and translating partner insights into partner strategies that accelerate business growth and customer/partner value.WHAT WE’RE ABOUT:We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.POSITION SUMMARY:As a Cloud Solution Architect (CSA), you will focus on Microsoft Identity (Entra ID) and Security, as well as Microsoft Exchange On-Premises/Online solutions. You will provide enterprise customers in the Japanese market with original equipment manufacturer (OEM)-level technical support, architectural consulting, and solution delivery to help them optimize their identity and security systems, improve the reliability of their Exchange environments, and ensure seamless integration with Microsoft cloud services.This position operates on a hybrid work model: on-site technical support will be required based on client needs, with the remainder of the time spent working remotely from home. WHAT YOU WILL BE DOING:As a technical expert, provide clients with architecture design, implementation, and optimization recommendations for Microsoft Entra ID (Azure AD), Microsoft Security solutions, and Exchange (On-Premises & Online)Analyze clients' existing identity and security systems and develop optimization plans based on Microsoft technology stacksDesign and implement Exchange migration plans (on-premises to cloud, hybrid deployment)Provide second-line/third-line support at the manufacturer level to quickly resolve complex technical issuesProvide training and best practice guidance to client IT teamsCollaborate closely with Microsoft's local Japanese team, global support team, and partners to ensure high-quality project deliveryQUALIFICATIONSBachelor's degree or higher in Computer Science, Information Technology, or a related fieldOver 5 years of experience in Microsoft Identity & Security architecture design and implementationIn-depth understanding of Microsoft Entra ID (Azure Active Directory) and its advanced features (Conditional Access, MFA, PIM, Identity Protection, etc.)Familiarity with Microsoft Exchange On-Premises and Exchange Online architecture design and migration implementationProficiency in Microsoft Security technology stack (Defender, Sentinel, Purview, etc.)Experience in integrating hybrid identity and hybrid Exchange deploymentsExperience in providing manufacturer-level customer support (ability to handle complex issues and respond quickly)Excellent Japanese and English communication skills (spoken and written)PREFERRED QUALIFICATIONS:Experience working with large Japanese companies and multinational corporationsFamiliarity with Japanese security and privacy compliance requirements (e.g., APPI)Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.