Job Description

This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.Please find further information on the Corporate hub locations here.Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.Job SummaryPlease note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.Lead. Inspire. Deliver.Are you a passionate Agile leader with a talent for driving high-performing teams and delivering outstanding digital products? Do you thrive in a fast-paced environment where collaboration, innovation, and customer value are at the heart of everything you do?If so, we want you on our team!You’ll play a pivotal role in leading cross-functional teams to deliver cutting-edge digital solutions. You’ll be the driving force behind Agile best practices, removing blockers, fostering a culture of continuous improvement, and ensuring smooth, efficient delivery.We Have a Number Of Exciting Opportunities Across Multiple Teams, Each Playing a Crucial Role In Shaping The Future Of Digital Services At DWP:Data and Analytics - work on transformation projects, ensuring they align with organisational priorities and support the successful implementation of DWP’s Data Strategy. This role involves working collaboratively with digital and data specialists to design modern IT architecture and develop future data products that maximise the value of our data, ensuring it is used securely and at pace to support millions of claimants through user-friendly digital services.Cyber Security Team - driving security initiatives focused on Microsoft Sentinel. You'll manage both project delivery and BAU operations, ensuring Sentinel is optimised and secure. Collaborate with Product Managers and Engineers to shape outcomes, lead agile ways of working and events, ensuring frequent value delivery. You'll work within a SOC environment, promoting security awareness and leveraging Microsoft tooling. Strong SDLC knowledge and experience with Azure DevOps or Jira is desirable, along with an analytical mindset and customer-focused approach.We are seeking to transform the way some of our most vulnerable users get the support they need. Working alongside policy, strategy, service delivery and cross-government digital areas we are designing the health and disability services of the future looking to how we can make improvements and release value early and regularly while we aim towards a future vision of joined up services which meet user needs and align with departmental strategy.We are looking for an enthusiastic Agile Delivery Manager who will be comfortable working alongside the Product Manager and with technical and data professionals, covering a wide breadth of activity which focuses on creating services focused on improving citizen experience.Job DescriptionYou’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.We’re Looking For a Candidate That Will:Champion Agile Delivery – Lead teams using Agile frameworks, ensuring efficiency and value driven outcomes.Drive High Performance – Motivate and mentor teams to work collaboratively, optimising workflows and maximising productivity.Remove Barriers – Identify and eliminate impediments, keeping teams focused and moving forward.Engage Stakeholders – Build strong relationships with product owners, engineers, and business leaders to align goals and expectations.Ensure Quality and Continuous Improvement – Foster a culture of feedback, learning, and iteration to enhance ways of working.Check out these blogs about our Agile Delivery Teams in DWP: DWP Digital CareersYou’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.We’re Looking For a Candidate That Will:Champion Agile Delivery – Lead teams using Agile frameworks, ensuring efficiency and value driven outcomes.Drive High Performance – Motivate and mentor teams to work collaboratively, optimising workflows and maximising productivity.Remove Barriers – Identify and eliminate impediments, keeping teams focused and moving forward.Engage Stakeholders – Build strong relationships with product owners, engineers, and business leaders to align goals and expectations.Ensure Quality and Continuous Improvement – Foster a culture of feedback, learning, and iteration to enhance ways of working.Check out these blogs about our Agile Delivery Teams in DWP: DWP Digital CareersPerson specificationWhen Giving Details In Your Employment History And Personal Statement You Should Highlight Your Experience In Line With Essential Criteria Below:Lead criterion - Experience of digital delivery in an agile environment in multiple phases.Promoting a culture of psychological safety in teams, managing team dynamics. Fostering a continuous improvement environment.Experience of leading and building stakeholder relationships at multiple levels.Having a proactive approach to learning and development of yourself and others.Experienced in the use of Agile principles and practices.If you would like to learn more about the role, please contact Caicy.sandford1@dwp.gov.uk.Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.We also have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Hybrid WorkingThis role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.Salary InformationPay for this role is from £57,946 to £68,205.The maximum salary for the grade is £68,205, however a Digital Allowance of up to £7,543 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary.Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater.Selection process detailsStage 1: ApplicationYour Application Will Consist Of Three Parts: A Personal Details application form. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification.Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide.The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.You will be provided with one combined overall assessment score for both your CV and Personal Statement.An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift.For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.Important InformationYou will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.If your employment history/personal statement contains any personal details your application will be withdrawn.Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. A candidate’s guide to artificial intelligence (AI) in recruitment.Stage 2: InterviewIf you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.Interviews will take place from late December 2025 to earlier January 2026. Interview dates to be confirmed.Other Information:If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.All successful candidates and those placed on reserve will be posted in merit list order by location.For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.Security Clearance RequirementYou must meet the security requirements before you can be appointed. The level of security needed is security check.Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period.For further information on National Security Vetting please visit the Demystifying Vetting website.Reasonable AdjustmentAt DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.Find out more about Working for DWPA reserve list may be held for a period of 6 months from which further appointments can be made.Reserve list candidates will be posted in merit order by location.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following Groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : Caicy SandfordEmail : Caicy.sandford1@dwp.gov.ukRecruitment teamEmail : DigitalRecruitment.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.

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