Senior Business Analyst

Project Description:Our customer is a top-tier investment bank with client assets of hundreds of billions globally.Reason to join us• We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments• We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team• We allow you to develop yourself and evolve in your career via our fantastic technical, business-related, or soft skills training• We encourage creative thinking in our great open-minded work environment. Frequently, the relaxation rooms are the place where the most ambitious ideas are born.• We are not just professional teams, we are also friends who have fun working together• If you are an active person and you feel motivated by the creation/development of software solutions, then this is the place to be; you will not get bored.Responsibilities:• Gather & document requirements - collect requirements from end-users, IT operations, and security; translate them into clear specifications.• Analyze processes & workflows - map current EUC processes, identify gaps, and propose optimizations (VDI, laptops, applications, access).• Define solutions & acceptance criteria - convert requirements into functional designs, acceptance criteria, and implementation readiness.• Coordinate UAT & rollout readiness - support user testing, validation, and release/rollout activities (device management, software packaging, deployments).• Stakeholder communication & reporting - maintain communication with business, engineering, and security; provide status updates, risks, and impact.Mandatory Skills Description:1. 3+ years of experience in a project analyst, project coordinator or similar support roles2. Should have good understanding of Unified Communications Systems for end users, telephony technologies, including both Microsoft Teams-based solutions and SIP phone systems3. Strong analytical skills, with the ability to gather, interpret, and present data clearly and accurately.4. Strong written and verbal communication skills, with experience producing reports, minutes, and other project documentation .