Senior Commercial Insurance Adviser

We're looking for a Senior Commercial Insurance Adviser to join our growing team and help us support our Members with trusted advice, tailored insurance solutions, and strong, lasting relationships.In this key role, you'll provide timely, professional guidance to our Members throughout the full lifecycle of their Commercial Insurance policies, ensuring they have the right cover to protect their businesses and assets.This opportunity is perfect for someone who is self-driven, a collaborative team player, and prides themselves on being well-organised, with a sharp eye for detail and a natural ability to build rapport across all levels. Resilience and professionalism are essential, along with a genuine commitment to delivering excellent service.If you have a background in commercial fire and general insurance, and ideally experience using the Steadfast Insights system, we'd love to hear from you.What your day might look likeNo two days are quite the same, but here's a snapshot of what you'll be doing:Supporting Members with end-to-end insurance servicing - from quoting new business to renewals and everything in betweenHelping meet growth and suitability targets, both individually and as part of the teamReviewing current Member policies and offering expert advice to ensure they have the right protection in placeAssessing and accepting policies within your authority, and escalating risks when neededPreparing and planning renewal strategies to meet Members' changing needsWorking closely with Members to provide ongoing support and updates to their insurance coverCollaborating with our Life and Disability advisers to ensure a seamless Member experienceEngaging with external providers to deliver the best outcomes for our MembersPartnering with our Claims team to support Members through the claims process when requiredManaging referrals and internal processes to keep everything running smoothlyWhat we're looking forWe're after someone who brings both expertise and a genuine passion for helping people. Here's what will set you up for success in this role:A Member-focused approach, with strong relationship-building skills and solid knowledge of insurance products and local marketsProven experience in a commercial fire and general insurance sales or service roleIdeally, 3-5 years' experience working as an SME brokerUnderwriting and risk management know-how will be a real advantageA strong grasp of insurance policy wordings and how they relate to customer risk and protectionConfident working with others, your ability to build relationships both internally and externally is essentialCapable of managing a large book of SME policies, staying organised, managing your time well, and delivering on planComfortable presenting to policyholders and small groups, with clear communication skillsYou'll need to either hold (or be willing to obtain) a Level 5 version 2 qualification, specialising in fire and general insuranceAbout usWe're a New Zealand-owned insurance and investment company with a difference. As a mutual we're owned by our Members and we make meaningful contributions to our community through our charitable foundation. We're a small company where you get to make a big impact.At MAS you'll join a team that'sWe're more than just an insurance provider - we're a Member-owned mutual, and everything we do is about making a real difference for the people we serve.Here's what you can expect when you join our team:You'll be motivated by purpose, knowing your work has a real impact on our Members and their communitiesYou'll be part of a team that's ambitious and driven - we're here to achieve great things and shape the future of our mutual togetherOur values guide everything we do: Make a Difference, In It Together, Own It, Do ItYou'll be supported in a genuinely inclusive environment where your ideas, strengths and individuality are celebratedAnd we'll take care of you too - with great benefits including Health and Life Insurance, plus 6% KiwiSaver contribution