Senior Data Support Engineer

N-iX is looking for a passionate, skilled and motivated Middle/Senior Data Support Engineer to join the team.Our customer is the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.N-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing.Responsibilities:Support services include:Provide support in production environments in all data and analytics environmentsPlan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patchesCreate, handle, and monitor all data and analytics pipelines; resolve all pipeline failureBuild, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestionOversee development and modification efforts in all Client’s warehouse environmentsInstall, configure, and provide support after implementationResource Qualifications: Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites.Requirements:Upper-intermediate English written and verbal communication skillsExperience with CI/CD pipelines monitoring (T1) and fixing (T2)Insights BI queue monitoring in ServiceNow and ticket resolutionServiceDesk activities’ managementExperience in the support of cloud data and analytics technologies within the Azure, Snowflake, and Databricks technology suitesStrong SQL skillsGood Python skillsGood knowledge of Data Warehouse conceptsNice to have: Experience with Spark Perfect troubleshooting skillsReadiness to communicate with end users in an effective and efficient manner Experience working with AWS services would be a plusExperience building and maintaining DBT pipelines is a plusWe offer*:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefitsnot applicable for freelancers