Senior Director of System Integration and Process Innovation

Senior Director of System Integration and Process Innovation - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary:$180K - $200KWho We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year® U.S. Overall Florida Trend Magazine - 500 Most Influential Business Leaders About the RoleThe Director of System Integration and Process Innovation is responsible for fostering interdepartmental collaboration and optimizing the organization's Revenue Cycle Management (RCM) processes through system enhancements and process improvements. This position serves as a critical link between internal teams and external software vendors to develop a comprehensive, user-friendly system supporting the entire RCM cycle, from authorizations through billing and collections.The individual in this role will lead efforts to drive operational efficiency, ensure effective communication across teams, and oversee the development and execution of strategies to improve revenue systems and processes.Key ResponsibilitiesInterdepartmental Collaboration:Act as a central resource for directors across departments to identify process bottlenecks and ensure seamless communication and alignment of goalsFacilitate cross-functional initiatives to enhance workflow and operational efficiencySystems Integration and Development:Collaborate with software vendors to design and implement a fully integrated system that supports the RCM cycle, ensuring usability and functionality for all stakeholdersIdentify and prioritize system requirements to streamline processes from authorizations to collectionsProcess Improvement:Lead process improvement initiatives to enhance operational performance and reduce inefficiencies within the RCM cycleDevelop and implement best practices for interdepartmental workflows and proceduresRevenue Cycle Management (RCM):Review the RCM lifecycle, ensuring accurate and timely processing of authorizations, claims, billing, and collectionsAnalyze RCM data to identify trends, opportunities, and risks, providing actionable recommendations for improvementCollaborate with Department Leaders when Trends are identified and improvements are neededStrategic Planning and Innovation:Develop and execute strategies to optimize revenue systems and processes, ensuring alignment with organizational goalsPartner with leadership to identify and implement innovative solutions for long-term operational successRequirementsQualificationsBachelor's degree required; Masters is a plusStrategic thinking and the ability to implement solutions that align with organizational objectivesEffective communication skills to coordinate with diverse teams and external vendorsProficiency in managing data-driven decision-making processesStrong project management and organizational abilitiesWillingness to submit to drug and background screeningsFamiliarity with ABA therapy principles and practices is a plusProfessional or personal experience with ASD and/or ABA therapy is highly valuedBenefitsOutstanding Benefits 21 paid days off (15 PTO days, increasing with tenure, plus 6 holidays) Flexible Spending Account (FSA) and Health Savings Account (HSA) options Medical, dental, vision, long-term disability, and life insurance Generous 401(k) with up to 6% employer match  About Exact Billing Solutions Exact Billing Solutions is committed to building a culture of professionalism, accountability, and operational excellence. We believe billing is more than a back-office function—it's a vital part of delivering quality healthcare. By hiring individuals with the right blend of expertise, integrity, and client focus, we empower providers to thrive while making the business of healthcare more efficient and sustainable. Join our mission and help transform healthcare billing with precision and purpose!