Senior Executive - SAP SuccessFactors

Hiring - Senior Executive HRIT (SAP SuccessFactors Support)Function: HRIT / HR Technology Location: MumbaiAbout the Role:We are looking for a hands-on and detail-oriented HRIT professional to manage SuccessFactors support, reporting, and digital HR initiatives. You will handle day-to-day configuration, data accuracy, helpdesk operations, and user enablement across key SuccessFactors modules.Key Responsibilities:SuccessFactors SupportConfigure and maintain modules (EC, PMGM, Learning, Recruitment).Coordinate with HR teams/vendors for troubleshooting, enhancements, and upgrades.Conduct testing and documentation. HRIT HelpdeskManage and resolve user queries within SLAs.Analyse ticket trends to recommend improvements.Familiarity with ServiceNow/Freshdesk/other tools. Reporting & AnalyticsCreate and maintain reports and dashboards in SuccessFactors.Support audits, business reviews, and data governance. Digital HR InitiativesSupport automation, integrations, and process optimisation.Drive adoption through user training and engagement. Stakeholder CollaborationWork closely with HRBPs, COEs, IT, and end users to translate needs into system solutions. Who Were Looking For:Education: Bachelors degree in HR, IT, Business, or related field. Experience:3 to 5 years in HR technology; 2+ years in SAP SuccessFactors.Strong understanding of HR processes and digital workflows.Experience in reporting and helpdesk/ticketing tools. What’s in it for you?Be an equal parent Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers2 months paid leave for secondary caregiversCaregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travelCoverage for childbirth and fertility treatmentNo place for discrimination at GodrejGender-neutral anti-harassment policySame sex partner benefits at par with married spousesCoverage for gender reassignment surgery and hormone replacement therapyCommunity partnerships and advocacyPersons with Disability (PwD) careWe Are Selfish About Your WellnessComprehensive health insurance plans, as well as accident coverage for you and your family, with top-up optionsElder care for those who might need to extend support to senior family membersPreventative healthcare supportOutpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.Uncapped sick leaveFlexible work options, including remote working and part-time workMental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej WayStructured recognition platforms for individual, team and business-level achievementsDigital and offline instant recognition platformsAn inclusive GodrejBefore you go, there is something important we want to highlight. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.If this sounds like a role for you, apply now!