Senior Field Technical Engineer

About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access ToCareer development with an international company where you can grow the career you dream of.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.Senior Field Technical Engineer-EPThis position works out of our Egypt location in the Electrophysiology division.About EPIn Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.As Sr FTE, you'll be responsible toTo support technically and clinically EP procedures, representing Abbott’s interests in the Cath Labs and collaborating with the local teamTo build strong and professional relationships in various hospital settings, showing flexibility and adaptability to changing needs (e.g. varying hospital schedules, etc.)To contribute to the local and EMEA organization in multiple manners (e.g. market intelligence gathering, proactive communication, etc.)What You'll Do-Provide primary technical support to physicians and nurses during Electrophysiology procedures using Abbott equipment over the assigned territorySupport EP strategy and its execution, by supporting all activities related to the promotion of EP products, including internal and external educational programs, customer clinical training and other Abbott events Identify additional opportunities with existing customers Invest time and efforts in the Education offered by Abbott, and grow from new hire to full FTE in the time requested (see Training section)Participate in the creation of tailor made training programs based on customer needs and requirements and perform product presentations and training to customers.Respond to technical questions that might be raised by customer personnel Maintain up to date technical knowledge of current and new Abbott products, therapies and technologies as well as a general understanding of the dynamics of the country healthcare marketMaintain up-to-date clinical knowledge, including clinical studies, to consistently support Abbott’s product advantagesProvide support and guidance to newly recruited FTE Understand how Abbott’s product portfolio compares to competition, to be able to offer an Abbott’s solution to customer in as many situations as possibleProactively communicate to the Sales and Marketing organization relevant information that can pertain to: the account, the physicians, product preferences, procedural preference, etc.Produce concise market and competition reports for the Sales and Marketing team, providing the organization with competitive devices informationIn case a Customer Relationship Management tool is available (like SalesForce.com): keep the system up to date with visits, comments, and all possible relevant information Network with technical engineering specialists within EMEA to ensure sharing of best practice and technical insights in a way that builds personal expertise, and adds scientific and viable value to Abbott Take responsibility to understand and comply with all clinical practices and standing orders required by the individual healthcare establishments when attending in support of any medical procedureEncourage coaching and responds productively to feedback from EP Product Specialist Manager, colleagues, Regional Manager, Sales Manager and other functional specialists as appropriateSupport physicians in the enrolment and follow-up phase of clinical studies Perform booth duties when requiredCheck that products are in stock according to relevant Abbott’s policies in place Follow all local, regional and global corporate policies with respect to expense reporting, travel booking, etc.Ensure that all Abbott’s Quality Procedures are followed and adhere to technical, clinical and ethical standards and practices applicable and complies with Abbott quality standards, legal and regulatory requirements and the Code of Business ConductRequired Qualifications-Biomedical Engineer “Preferable” / Bachelor’s Degree or Equivalent 2 to 3 years’ experience in Electrophysiology Space and Ablation TherapyStrong track record within electrophysiology spaceHave highly developed communication skillsSelf-motivated; able to work independently and in a teamAn intimate knowledge of 3D Cardiac Mapping Systems would be an advantageFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.