Senior HR Data Operations Analyst (US Shift)

We are looking for Senior HR Data Operations Analyst to join our HR Data Ops Team in Belgrade. The successful candidate will support the People Team through Workday transactions, projects, and general administrative support. If you have prior experience working with data, we'd love to speak with you!This is a US Shift role. (2-10 pm)About You – Experience, Education, Skills, And Accomplishments5+ years of experience in data management - data entry, data auditing and/or data processing5+ years of working with Microsoft Excel, Word and Power Point5+ years of experience in cross-functional collaboration, working effectively with various teams5+ years of experience working in a role that required problem-solving skills and high attention to detailProficiency in EnglishIt would be great if you also had… Previous HR experiencePrevious experience working with a ticketing systemPrevious experience with WorkdayBachelor's degreeWhat will you be doing in this role?Provide Workday support by researching transactions, managing Help cases and emails, and offering data guidance to colleagues.Ensure data accuracy and efficiency through routine audits, troubleshooting, and resolving complex HRIS data issues.Drive process improvements by analyzing data trends, leading enhancements, and cascading changes across the team.Deliver training and onboarding for new team members and educate colleagues on Workday tools to promote self-service.Maintain documentation by updating standard operating procedures in line with evolving processes.Foster collaboration and leadership by coordinating issue resolution, escalating when needed, and building internal relationships to improve outcomes.About The TeamYou will be a member of an international HR Data Ops Team of 4. This role will report to the Manager, People Operations and will work with all data changes in Workday for Americas region.BenefitsHolidays: 25 days paid leave per annumPrivate Health InsurancePaid LunchYearly BonusYearly Merit PlanMy Learning PlatformMental HealthcareFit PassLife InsuranceAccident InsuranceCompany bicycles for rent free of chargeHours of workThis is a permanent full-time position, with US working hours (2-10pm).This is a hybrid position, you will be expected to work from our Belgrade office 3 days every other week.Please note that only shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.