Senior IT Specialist (m/f/d)

Your missionAs a Senior IT Specialist, you will own our day-to-day IT operations, support and guide the IT team, act as an escalation point for complex issues, and help shape a scalable and secure IT setup as we grow.YOUR TASKS:Ensure timely resolution of IT issues, service requests and user support needs by creating and improving our procedures, tooling and guidelines. Support and guide part of the IT support team, jumping in when needed and helping set clear, practical standards. Maintain system security, performance, backups, and data integrity. Be a go-to escalation point, working hands-on with the team to solve more complex technical challenges. Coordinate IT projects, vendors, policies, and technology solutions to support business operations. Help shape our IT setup as we grow, contributing to IT strategy, architecture decisions, and continuous process improvements. Your profileBachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Alternatively, you have successfully completed an IT apprenticeship. Proven work experience in IT support, systems administration, IT project management or a related role Strong knowledge of computer systems, networks, and common business applications combined with experience with cybersecurity practices and data protection. Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) Excellent communication skills in English (C1+). German skills as a nice to have. Ideally, you have also mentored or assisted some junior IT professionals. Why us?Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, including Atomico and Cherry Ventures. Become part of the IT revolution and help us build the most compelling IT Management Platform in the market. Attractive compensation package, including a virtual share package (VSOP). High responsibility and ownership from day one. Flexible work environment: hybrid work set up and employee benefits (public transportation ticket or Urban Sports Club, Corporate Benefits).Well-equipped offices in Munich and Berlin. About UsMake millions of people work better every day.We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.